"Just to be clear, there are many more customers who love SONAR X2. Our survey results expressed that very fact."
 
Is that the survey that was limited to a survey set of people who loved X2 before it asked them how they liked it?
 
What happens to the hopes and aspirations of the long time customers whom have spent a couple thousand dollars with Cakewalk but didn't buy X2? What happens to the opinions of people that didn't like X2 enough to pay for it?
 
Trash can?
 
 
best regards,
mike
 
 

Andrew Rossa [Cakewalk]
The issue is clear to me. You want to know when X2b is coming out. Right now, we don't have any information to announce. We have been collecting information and when we have news, we will definitely let you know. I know this may seem frustrating but I would rather tell you facts than plans or ideas. 

Andrew,
Please understand I appreciate you reading and responding.  Take me seriously, but with a grain of salt.  I think Cakewalk is still missing something very important.  Since you cannot comment on X2b, I'm concerned Cakewalk is trying to make it exciting, with new features and toys.  I think most of us JUST want a maintenance release, boring as it may be to the marketing dept.  Seriously: bare bones, bug fixes, garbage cleanup. 
 
Sure, we have wish-list items and feature requests, but that is not what we're being pains in the arse about.  I wish you would've put out X2a.0.1, X2a.0.2... instead of trying to wow the world with X2b while your loving customers sat in darkness for 6 months.

chuckebaby
I don't see a lot of users jumping ship over to Cubase 7, and I also don't see cake losing customers.
matter of fact I see the same people on this forum usually on a daily basis.
 
what I do see is about 20-30 people with the same old story, someone starts a "cakewalk doesn't care thread"
and those same 20-30 users lick their chops and type away like its their life's calling.
patting each other on the back and sharing the in the pain.
while others here move upon their daily routine's using x2 successfully.
 
that's not to say there's not some of those 20-30 users who I believe to have real problems and who are actually very good people.
and want a patch to make their life's easier and there's nothing wrong that at all, I don't find that annoying.
what I do find annoying though is everyday a new post about x2, where's the patch?
but hey, your entitled to your opinions but there is such a thing as beating a dead horse in to submission.
 
im sure you all know how I feel on the matter, I wouldn't mind a patch myself, I find some things really annoying too.
but not so annoying to start a new post every day, when there's one already still active.
 
I don't think cake is going to give me an answer because I stomp my feet day after day. 

Well, I guess I kicked that dead horse in the balls. Even Andrew came out to see what the noise was about.
Even though we didn't get the answer we wanted, we got communication from Cake.
Now you can bury the horse.
 
Danny

But that does not mean anything to you?
Take the SONAR X2 Producer owners satisfaction survey now

mike_mccue
"Just to be clear, there are many more customers who love SONAR X2. Our survey results expressed that very fact."
 
Is that the survey that was limited to a survey set of people who loved X2 before it asked them how they liked it?
 
What happens to the hopes and aspirations of the long time customers whom have spent a couple thousand dollars with Cakewalk but didn't buy X2? What happens to the opinions of people that didn't like X2 enough to pay for it?
 
Trash can?
 
 
best regards,
mike
 
 

A survey that sets out to answer the questions of how satisfied you are with SONAR X2 would only be limited to SONAR X2 customers. We have surveyed other groups asking how they liked X1 and why they haven't upgraded. 

Studious

Andrew Rossa [Cakewalk]
The issue is clear to me. You want to know when X2b is coming out. Right now, we don't have any information to announce. We have been collecting information and when we have news, we will definitely let you know. I know this may seem frustrating but I would rather tell you facts than plans or ideas. 

Andrew,
Please understand I appreciate you reading and responding.  Take me seriously, but with a grain of salt.  I think Cakewalk is still missing something very important.  Since you cannot comment on X2b, I'm concerned Cakewalk is trying to make it exciting, with new features and toys.  I think most of us JUST want a maintenance release, boring as it may be to the marketing dept.  Seriously: bare bones, bug fixes, garbage cleanup. 
 
Sure, we have wish-list items and feature requests, but that is not what we're being pains in the arse about.  I wish you would've put out X2a.0.1, X2a.0.2... instead of trying to wow the world with X2b while your loving customers sat in darkness for 6 months.

Completely understood.

same old same old. Mike you've been writing the same thing since Sonar 5. I was one of those who skipped X1, was put off by the negative rap for X2, but actually since I got it in the special deal they offered 6 months or so ago, think it is excellent. Yes it has bugs - but so does Reaper and Studio One (which I also have), and so do lots of other apps.
 
Whether you get an X2b free update, or a paid X2.5, or X3, it doesn't really matter - you will either download it or you won't. I don't think Steinberg still update Cubase 5 or Apple Logic 6, do you? 
 
Hopefully CW will listen to some of the concerns though - the other DAWs have pitch/time-stretching capabilities which make Sonar's look 16 bit, and Cubase's midi expression function is stunning. But for the bedroom hobbyist (which i'm sure is most of us) Sonar is a phenomenal all-round package.
 

mike_mccue
It's hard to wait for bugs to be fixed while witnessing new features being rolled out and then learning that even they will be waiting on bugs fixes before the folks that wanted the new features will enjoy them.

I understand that.  Folks at Finale (the notation software that is also inching its way toward the "do everything", "grand unification" product) have the same complaints -- and have for the last 7 releases at least.  But somehow it continues to evolve as a leading product whose virtues far outweigh its problems.
 
I see another striking similarity between Finale and Cakewalk, which is that they both went through a major ownership restructure after the calamity of 2008.  Folks, we really need to have some sympathies for any business trying to stay afloat these last 4 years.  The economic climate that built up over 30 years  of bad national decision-making all came tumbling down in 2008, and millions of businesses went under.  We cannot just erase all that from the memory banks.  It is real and caused real, lasting damage to most companies, including Finale (Makemusic) and Cakewalk (Roland).
 
I know that doesn't solve anybody's nagging bugs, but neither do these daily "OK, now I've really had it.  I'm really walking out that door.  Don't try to stop me because I'm really doing it this time.  Just watch me walk out that door." threads.

I do think there is a serious question to be asked of all suppliers.  At this point, the DAW market is reaching maturity.  It seems to me there are twice as companies/products -- both DAW platforms and VST plug-ins/effects/synthesizers than the world actually needs.  It may feel like things are still innovating at a rapid pace, but to this outsider's eyes, they are converging around maturity, now concentrating more on UI than function.  So it is certainly a fair question to ask who will be the survivors and who will be the "Blackberrys" and "MySpaces" in this market in another 3 years.
 
It seems obvious to me that ProTools has a solid franchise, and they will still be around, but will not be as dominant.  I believe Steinberg is owned by Yamaha now.  If so, they will be around, but people may not necessarily be happy with Yamaha's rate of change.  Ableton?  Don't hear much about them.  The others?  I wouldn't know.  It seems to me that Cakewalk/Roland is in a pretty good competitive position for (what I believe to be) the coming shakeout

cowboydan

Well, I guess I kicked that dead horse in the balls. Even Andrew came out to see what the noise was about.
Even though we didn't get the answer we wanted, we got communication from Cake.
Now you can bury the horse.

Thanks for the chuckle.   
 
And sorry about the horse.   Though I'm sure his falsetto was outstanding. 
 

Hi all,a very big thanks to Andrew and Ryan for their replies......i believe that this time a lot of forum's guys looked like kindergartners.
But you really believe that Roland buy Cake and now destroys what he had bought a short time ago.
I have long been a member of this forum and saw the post with the problems that could be resolved in a minute reading the manual.
For me Sonar Pro X2a is the best DAW on the market (for me) and i'm not a Cake seller....
I recommend increasing the knowledge of your DAW and think less to commercial and financial aspects of which you talk too much.
I can't wait to see X3.....
I do not want to offend anyone...... but if someone was offended .... who cares.
Best regards