You cannot expect customer support via the forum!  Call or email them directly.

Studious
You cannot expect customer support via the forum!  Call or email them directly.

I've done that repeatedly, of course.  But I also found out that action usually was taken after me posting about it here, so it definitely does help to post on the forum.

hellogoodbye

Studious
You cannot expect customer support via the forum!  Call or email them directly.

I've done that repeatedly, of course.  But I also found out that action usually was taken after me posting about it here, so it definitely does help to post on the forum.

This time it helped ;)
 
Did you get your serial numbers sorted out? I just checked your account and they're all in there for SONAR X2 Producer, Dimension Pro and Rapture.

Ryan Munnis [Cakewalk]
This time it helped ;)
 
Did you get your serial numbers sorted out? I just checked your account and they're all in there for SONAR X2 Producer, Dimension Pro and Rapture.

 
I just checked and everything works now! Sonar X2 is installing as I type! Which btw is odd because as far as I can tell the numbers are the same and I haven't had a reply yet to my mail so I don't know why it's suddenly working now...! But I couldn't care less: I am very happy I passed the serialscreen now! So all seems fine now!

Ryan Munnis [Cakewalk]

hellogoodbye

Studious
You cannot expect customer support via the forum!  Call or email them directly.

I've done that repeatedly, of course.  But I also found out that action usually was taken after me posting about it here, so it definitely does help to post on the forum.

This time it helped ;)
 
Did you get your serial numbers sorted out? I just checked your account and they're all in there for SONAR X2 Producer, Dimension Pro and Rapture.

hellogoodbye, please just tell me "I told you so" and get it over with.   Glad you got this resolved.
 
Nice to see Cakewalk staff emerge from the darkness today.