If you do, please let me know, as I would like to write a few words to "you" directly. Not as a rant, but more of my opinion, as a Roland customer for decades. From Dr-5, mt 32,  roland piano ,to V studio 100 and Sonar, in between of the other stuff. Just wondering!

Your best bet is contact CW via support. There is a place to get in touch with them there. 

John
Your best bet is contact CW via support. There is a place to get in touch with them there. 

Yup. Ask for Ernie Largerugs.

 
I wonder what would happen if you addressed it to Jan Willem Krooshof?

I think I was told to go to Helen Waite.

Yes, the moderators sometimes check the forum.  Sometimes they join the threads, sometimes answer questions, but not general quries about whether they exist or not.  They have day jobs.
 
@

Cakewalk's CIO has been seen on here before, but as far as Roland Executives go...I'm going out on a limb here...Nope, they don't.

Who are all these people mentioned. Titles. Do they work for Cake. How do we tell majority steakholder, name, about some stuff that needs improving.? How do we tell Roland, to stop treating Cake in their global marketing scheme, so we can at least stir a little.
 
CEO, is Micheal Hoover, former left after 25 years at the desk. What do you mean he is busy, he should be reading these pages daily.

You have every right to send a letter to anyone you wish. Whether it gets read is another matter. 
 
If you think this forum is in some sort of control or that anyone on here has any more clout because of being here you are mistaken. Be grateful for having a company forum to post to when you feel the need.  Keep in mind it is and always has been a peer to peer forum.  

If I remember correctly you will need to translate your complaints to Japanese. 
There are lot's of channels to direct comments to the company, example on the Home page, "contact us"  with e mail and 1-800 phone numbers. 
This forum is for users to help each other sort out things we couldn't find in the users manual. With out it most of us would still be trying to find the record button.