• SONAR
  • Just got this mail - "SONAR X2 Producer customer satisfaction survey - New Tech Tips" (p.2)
2013/06/07 09:12:31
scook
Good for you. What does that have to do with this? What does Brandon have to do with it? He does not work for Cakewalk. You might have been a Cakewalk customer but the survey is not about that is it? You would not know because you did not get the email did you?
2013/06/07 09:13:37
scook
Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

It is rough when the admin double post :)
2013/06/07 09:17:10
spacey
Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.



Maybe you will confirm my explaination of why every registered user of X2 Producer didn't receive the survey.
If the "store account" email address that can't be updated isn't the reason then what is?
2013/06/07 09:18:44
Funkybot
I'm an X2 Producer user and didn't get the survey email...
 
I'm definitely in the "don't get emails from Cakewalk" camp.
2013/06/07 09:20:16
The Maillard Reaction
Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.



 
Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is.
 
I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum.
 
I'm looking forward to an improved SONAR in the near future.
 
all the very best,
mike
2013/06/07 09:20:17
Andrew Rossa
Send me a PM with your email. I'll look into it.
2013/06/07 09:21:59
ekral
Any other company would be happy if their customers wanted to fill the survey and publish the link. Anyway, if it was meant only for Producer owner,  does it means that I am the second quality costumer? What if am I potential Producer owner? 
2013/06/07 09:24:15
Mully
Glad to see a survey for X2 users. Sad to see NO reference to 700 hardware...guess they really have dropped the once great hardware controller after all?
2013/06/07 09:26:05
Andrew Rossa
mike_mccue
Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.


 Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is. I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum. I'm looking forward to an improved SONAR in the near future. all the very best,mike


So we should ask people who don't own SONAR X2, how their experience with SONAR X2 has been. Yep, that makes a lot of sense. Small data sample? Who told you that? The amount of misinformation you spread is alarming. And instead I should solicit a few of the people who declined to purchase? And base decisions about X2 on that? And of course that's not a small data set there.
2013/06/07 09:27:49
scook
ekral
Any other company would be happy if their customers wanted to fill the survey and publish the link. Anyway, if it was meant only for Producer owner,  does it means that I am the second quality costumer? What if am I potential Producer owner? 


Any other company would also be happy to be allowed to run their own business as they see fit. What you choose to read into their actions is your decision. You chose not to purchase X2 Producer, how could you possibly participate in an X2 Producer Satisfaction Survey?
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