That said... maybe you guys should try again and this time require the user's s/n or make the survey only available through the user's store account. Heck, the competition could very well try to skew the results to try and gain an edge in the market.
 

Beepster
Keeripes. Maybe they are trying to figure out what areas of X2 need the most attention in regards to the next patch. In that case as someone who actually owns and likes X2 I wouldn't want rabble rousers, malcontents and trolls skewing the results. Not specifically calling anyone here those things but the internet is full of that type and if the survey was made public they could sabotage the efforts being made by the bakers.
 
Seriously, calm down. There is the feature request and problem reporter avenues to air your grievances and make suggestions. We paid for X2 therefore our input is more insightful and relevant. Want to fill out the survey? Buy the product.

Here here. Clearly you get it! But then you always did. 

Give Mike a break everyone. It's not easy recording the world's smallest violin.

I think this is just a survey. There was no warning that is not for all Sonar X2 user and most questions were just general about X2 (notation, mastering, stability, ...). And I just followed the link.
 
But if it is so serious, and as the essential user I am not allowed to express my X2 preferences, I could easily move to another DAW. There are so many alternatives.

Andrew Rossa [Cakewalk]

mike_mccue

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

 Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is. I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum. I'm looking forward to an improved SONAR in the near future. all the very best,mike

So we should ask people who don't own SONAR X2, how their experience with SONAR X2 has been. Yep, that makes a lot of sense. Small data sample? Who told you that? The amount of misinformation you spread is alarming. And instead I should solicit a few of the people who declined to purchase? And base decisions about X2 on that? And of course that's not a small data set there.

 
OK I admit, I was wrong about the "15th". The document, was prepared on the 8th but it was not released until the 17th.
 
It describes the 3rd year running for a year to year decline in sales in music production software.
 
It is public knowledge.
 
You can go read it yourself.
 
I'm suggesting that you source some info from all the folks that used to buy SONAR when it experienced year to year growth in sales.
 
The worst part is to consider that you rely on a premise that I can not decide that I don't want to torture myself with takes lanes and a GUI that is hard to look at until I have experienced the frustration for myself.
 
That is symptomatic of the most basic observation I have about the current Cakewalk operation. It only wants to consider ideas that flatter it and its customers representatives demonstrate that they are more interested in arguing than listening.
 
best regards,
mike

Heh, John. Oh there are many things I don't get but this seems to be a very simple matter of logic. Seems people just want to take everything personally even if it has nothing to do with them.
 
I am however cautiously hopeful that a patch may be on the way because of this. Maybe they lined up a bunch of potential fixes (lots of different ways they could approach stuff like take lanes and whatnot) and now they are trying see what we would prefer. I should probably take a look at it.

more live usage stuff

ekral
I think this is just a survey. There was no warning that is not for all Sonar X2 user and most questions were just general about X2 (notation, mastering, stability, ...). And I just followed the link.
 
But if it is so serious, and as the essential user I am not allowed to express my X2 preferences, I could easily move to another DAW. There are so many alternatives.

The email did say SONAR X2 Producer but I think you are misreading the intent. We have so many more Producer customers so because of the sample size it's easier to get a general feeling by polling that group. You wouldn't be able to answer how you feel about the Console Emulator so maybe you'd answer n/a. That might lead us to believe you don't use it instead of the fact that you don't have it. Seriously, it's not meant with ill intent. We definitely value you as a customer. Please understand our position too.

ekral
I think this is just a survey. There was no warning that is not for all Sonar X2 user and most questions were just general about X2 (notation, mastering, stability, ...). And I just followed the link.

If you read the email, the intent was clear. It would appear that you followed a link from somewhere other than the email. It really does not matter, it appears to have been an expensive mistake on Cakewalk's part.

ekral
I think this is just a survey. There was no warning that is not for all Sonar X2 user and most questions were just general about X2 (notation, mastering, stability, ...). And I just followed the link.
 
But if it is so serious, and as the essential user I am not allowed to express my X2 preferences, I could easily move to another DAW. There are so many alternatives.

You are an X2 user true but think why did CW send the survey out by email? Now I am in no position to know what CW was looking for or what sort of data they were trying to gather but because I received the email it was clear to me that they wanted only actual users to participate. I did not know that it was limited to Producers users. However, if someone had asked me for the survey I would have asked them to contact CW. It is not mine to give away.
 
Now all I can think is that the time, as little as it was I used to fill it out, may have been wasted because some felt they had the right to distribute it as they pleased.