Beepster
Heh, John. Oh there are many things I don't get but this seems to be a very simple matter of logic. Seems people just want to take everything personally even if it has nothing to do with them.
 
I am however cautiously hopeful that a patch may be on the way because of this. Maybe they lined up a bunch of potential fixes (lots of different ways they could approach stuff like take lanes and whatnot) and now they are trying see what we would prefer. I should probably take a look at it.

Again you make a lot of good sense. Take care Beep. 

Andrew Rossa [Cakewalk]

ekral
I think this is just a survey. There was no warning that is not for all Sonar X2 user and most questions were just general about X2 (notation, mastering, stability, ...). And I just followed the link.
 
But if it is so serious, and as the essential user I am not allowed to express my X2 preferences, I could easily move to another DAW. There are so many alternatives.

The email did say SONAR X2 Producer but I think you are misreading the intent. We have so many more Producer customers so because of the sample size it's easier to get a general feeling by polling that group. You wouldn't be able to answer how you feel about the Console Emulator so maybe you'd answer n/a. That might lead us to believe you don't use it instead of the fact that you don't have it. Seriously, it's not meant with ill intent. We definitely value you as a customer. Please understand our position too.

 
It should seem obvious that one of the pertinent and obvious optional answers should have been:
 
"I have absolutely no interest in console emulation"
 
If a survey doesn't allow for all of the logical replies that those surveyed may wish to convey then the survey's ability to be truly informative is undermined and the results will be biased by the limitations imposed by the provided choice of possible answers.
 
That's like stuff you learn in survey survey 101.
 
best regards,
mike

Look, Mike... for the most part I find you to be helpful, intelligent and even pleasant at times but your opinions on the X series do not reflect what the bulk of us want. You obviously have a very different vision of what you would like in a DAW and that's fine. However you speak as though everyone feels the same as you. Many of us like, even LOVE the Take Lanes and various newer features. I liked X1 but to me X2 blows it away. It's WAY easier for me to use. I've never used the previous versions but from what I've gleaned here I would probably like those as well (8.5 in particular) BUT those older versions remind me of my old Nuendo set up. I liked that as well but it was kind of stale, cumbersome and boring to work with. Every time I get in front of X2 I'm excited. I don't get tripped up with mundane stuff like digging through layers of takes to get at the ones I want. I'm not CONSTANTLY fiddling with zoom and scroll functions. I've got WAY more quality tools right out of the box. It's just a very nice program IMO. It does need some work and I certainly do hope it gets some attention but I would be very upset if they removed some of the features you complain about. To me they are invaluable and I would most definitely NOT want to go back to the old ways.
 
Not trying to pick on you or offend but you most certainly do not speak for me with those broad statements of yours. Cheers.
 

mike_mccue

Andrew Rossa [Cakewalk]

mike_mccue

Andrew Rossa [Cakewalk]
The survey is meant for owners of X2 Producer.

Yes, in the comments section I opined that this was short sighted of Cakewalk to source it's feed back from a small data set and I suggested that Cakewalk endeavor to locate some of the people who have declined to purchase its latest offering to see why that is. I hope, perhaps, that someone reading the survey comments will choose not to ignore that sort of suggestion the way it is ignored here at the forum. I'm looking forward to an improved SONAR in the near future. all the very best,mike

So we should ask people who don't own SONAR X2, how their experience with SONAR X2 has been. Yep, that makes a lot of sense. Small data sample? Who told you that? The amount of misinformation you spread is alarming. And instead I should solicit a few of the people who declined to purchase? And base decisions about X2 on that? And of course that's not a small data set there.

 
OK I admit, I was wrong about the "15th". The document, was prepared on the 8th but it was not released until the 17th.
 
It describes the 3rd year running for a year to year decline in sales in music production software.
 
It is public knowledge.
 
You can go read it yourself.
 
I'm suggesting that you source some info from all the folks that used to buy SONAR when it experienced year to year growth in sales.
 
The worst part is to consider that you rely on a premise that I can not decide that I don't want to torture myself with takes lanes and a GUI that is hard to look at until I have experienced the frustration for myself.
 
That is symptomatic of the most basic observation I have about the current Cakewalk operation. It only wants to consider ideas that flatter it and its customers representatives demonstrate that they are more interested in arguing than listening.
 
best regards,
mike

We don' share our data with any third party services so how would anyone know our year to year growth or decline. Without sharing specific data with you, i'll just explain it to you in a logical sense to show how you don't know what you are taking about. In 2011 we didn't have a release of a new version of SONAR and in 2012 we did. So which number do you think would be higher? That would sorta debunk your findings right there. But that too is not a proper measure. You probably would want to look at launch numbers. And X2 was a more popular (and well received) than X1. 
 
The simple matter is this...this is a survey for SONAR X2 owners. We want to know their experiences. Would you fill out a customer satisfaction survey for Honda if you owned a Chevy? Your argument makes no sense and I don't even know why I am wasting my time answering these questions. I guess it's because I want others to know the truth and not the misinformation you spread on a daily basis. 
 
And to SONAR X2 Producer owners, wouldn't it bother you a little to know that we were basing decisions about X2 and future development on data from people who don't even use the product? That their opinion was weighted the same? That doesn't seem fair or just to me.

It should be obvious that some are just trolling around

Andrew Rossa [Cakewalk]
 
And to SONAR X2 Producer owners, wouldn't it bother you a little to know that we were basing decisions about X2 and future development on data from people who don't even use the product?

Yes.

 
 
 
It should seem obvious that one of the pertinent and obvious optional answers should have been:
 
"I have absolutely no interest in console emulation"
 
If a survey doesn't allow for all of the logical replies that those surveyed may wish to convey then the survey's ability to be truly informative is undermined and the results will be biased by the limitations imposed by the provided choice of possible answers.
 
That's like stuff you learn in survey survey 101.
 
best regards,
mike




Hmm...or maybe an N/A would indicate that person doesn't use the feature. Versus say a SONAR X1 Producer Expanded customer going in there and answering N/A because they don't even have the feature. You see the difference?
 
I guess I only took survey 101 and not survey survey 101.

scook
It should be obvious that some are just trolling around

 HAHA. I know. He's made me late for work too. I just feel a need to clarify for others who may believe these ridiculous statements. 

scook
It should be obvious that some are just trolling around

Again, scook, I'm with you 100% there.

spacey

Grem
It's just a survey people! Not a popularity contest! If you weren't included doesn't mean anything!

That's where you are wrong.
I don't receive any mailings from Cake and haven't in many years and I'd like to know why.
Andrew was kind enough to offer his help in finding out why some registered users of X2 Producer like myself didn't receive the survey.
 
 

 
No I'm not wrong. I'll stand by my statement.
 
As far as your problem with not receiving emails, that's was old when X1 came out. CW should have fixed this by now. I would be PO'd also.
 
But this survey is NOT a popularity contest, nor is it a measure of what type of user you are. It's just a survey!
 
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