Loptec
Paul G
Loptec
hey, Paul
Sorry to hear about the freeze behavior.. :/
What I probably would test first is to remove the new RAM and see if the behaviour remains. It's always a good thing to rule out all hardware issues first, before starting to mess around with the software
edit:
The 12gig RAM should (as you say) be more than enough to runt your project.. however, this behaviour feels like it could be RAM-related, so try and remove them just to assure there's nothing wrong with your new RAM. .. (In other words.. If the problem remains, it's not the RAM)
Hey Loptec. Thanks for the reply.
The new RAM is Mushkin Enhanced Blackline triple channel memory. I'm not sure how I'd test it other than pulling it all out and re-installing the old RAM although I could try swapping the positions of the sticks. This RAM has been installed for six months now and I've not had problems with any other programs.
Thanks for the suggestion.
Paul
I didn't mean for you to test the RAM in another computer. But if your freeze-problem would disappear by
removing the new RAM, this would indicate that the problem was caused by the RAM.
Alright. So you've had the new RAM for 6 months.. :)
Have you run any other software on your computer that make use of the new RAM?
When running SP 8.5, did you use the 64bit version? (which gives acces to more than 4Gb of RAM usage)
I'm asking to make sure you've used programs in the last six months that actually have used the new RAM. ...just to make sure.. ;P
+1!!
I don't think you mentioned if you're running 32-bit, or 64-bit.
If Win 7 is 32-bit, it won't "see" the extra RAM. If you are running Win 7 64-bit, check and make sure all the RAM is visible to Windows
(As a troubleshooting step, take at look at your BIOS settings when the system boots, and make sure the total RAM displayed here matches what you have installed. Also, make sure all the RAM modules match, and that the motherboard supports the module distribution you're using ~ i.e. , if by chance you have 4 RAM slots but are only using RAM in three of them, that "could" possibly present an issue with some motherboards.)