Too, if you report a bug, but get no communications back, you tend to lose interest to report more of them, simply because you have no gauge as to whether you're heard by deaf-ears, or your submission is genuinely looked into. So, there's no incentive. That's why I ALWAYS come to the forum first, and usually don't go any further. I'm always hoping someone else will submit it because they had experienced the same quirk I found.
I just don't have any interest in submitting a bug unless I get someone to attempt to duplicate it. That sounds backwards, since I could call support, but when do you normally experience a
cursident? Late at night while tracking when support is closed.