• SONAR
  • X2 A-Update--> 2012-18-12...2013-06-04 and still no new B update? (p.4)
2013/05/29 19:26:16
cclarry
leebut


A couple of Cakewalk reps have been active on the MC6 forums this last week. I wonder why they haven't come to their flagship forum?

Lee,


they just released Music Creator 6 Touch...that's why they are there...and not here...
2013/05/29 19:39:51
SteveStrummerUK
Mod Bod


amiller


As I've mentioned before, the last time I experienced such an obvious lack of interest from Roland was just before they dropped the VS2480.  Is this a sign of something terrible to come...like dropping SONAR from their product line? 
If someone else picked them up, it may be the best thing that could happen for us.

 
They could issue shares to raise the collateral to buy the company out of its deal with Roland.
 
Let the users become the owners.
 
Then we could hire back Brandon, Seth, Willy et al, and get our good ol' Cake back just like it was before.
 
I vote 'me' for first CEO...
 
As I thought of the idea
 
 
 
2013/05/29 20:52:18
gswitz
@CCLary When you deploy software and have to patch it four times, that is not a victory. Software development is most efficient when no patching is required. Then you save time on branching and merging code. You focus on what's next, not where something went wrong. I think it's a great sign that there aren't lodes of iterative deployments. Deployments are expensive. Regression tests >> User Testing >> Signoffs >> it all adds up. The fewer the releases, the faster the ship can sail.
2013/05/29 21:59:28
cclarry
gswitz


@CCLary When you deploy software and have to patch it four times, that is not a victory. Software development is most efficient when no patching is required. Then you save time on branching and merging code. You focus on what's next, not where something went wrong. I think it's a great sign that there aren't lodes of iterative deployments. Deployments are expensive. Regression tests >> User Testing >> Signoffs >> it all adds up. The fewer the releases, the faster the ship can sail.

I completely disagree....

A company that CARES about whether or not it's program is performing "AS ADVERTISED" will IMMEDIATELY 
address the issue(s)  ...not sit back and wait...like Cakewalk does...

There are FAR TOO MANY BUGS in X2a to have waited this long for a patch...at least to address the MAJOR ones...

You can believe that if you want....

But I don't....sorry..no piece of software is ever "right" right out of the gate...
OR ever "right" period for that matter...
THAT WILL NEVER EVER HAPPEN....so patches are a GOOD THING...not a bad...
THAT is why companies like Steinberg, and Presonus, and MOTU, have commited CONTINUOUS resources
to get these patches out ASAP...

and Cakewalk has dropped the ball...EVEN if they come out with X3 next week...
they've STILL dropped the ball..in taking TOO LONG to get the bugs fixed...
and the launch of another iteration of the program will only invite NEW bugs...

And, in case you haven't noticed...the DAW playing field has become QUITE CROWDED,
and the COMPETITION is FIERCE, so honestly, is the company that DELAYS getting the
customers complaints resolved the one that is going to win?  Hmmm...NO...not really...

So, keep on keepin' on....but I can see the writing on the wall...
and unless they do something MAJOR, they certainly will not be 
getting my upgrade money...until some of the MAJOR problems have
been resolved...I'll take my pennies to the companies that ARE providing
CONTINUOUS support...not INTERMITTENT support.

Here's to hoping that CHANGE is in the air...


 
2013/05/29 22:24:23
John
I think the above posts are off the mark.  If you would take a look at the patching history of CW over the various version they have been very forthcoming with patches. 

Even with X2 we have had already 2 patches. The first was a hot fix. CW introduced hot fixes so they could get a fix out for a a problem as quickly as they could. One measure that was dropped to speed up the release was extensive  beta testing of the fix. CW has written about this and has shown a desire to get patches out as soon as they can.

We can't know what CW is doing at any particular time. Nor can we know what plans they have for a patch. Also we can't know what problems they may have run into in trying to fix an issue. 

If this were a simple thing to do wouldn't all of us do it? 

The notion that CW doesn't care is preposterous. How many times do they have to come on a user forum and explain to you all what their procedures are?  The sort of speculation that is being posted here is unbecoming of the forum and I suggest a little less venting would go a long way. 

One last point how can anyone successfully compare one developers efforts when they don't have a clue  what they are with another's and with just as little knowledge about theirs. In other words what brand x appears to do with the frequency of updates or patches can't have any rational bearing on another's. 

Be patient and good things will come your way.  

2013/05/29 22:42:56
John
Maybe after the folks at CW are back from the holiday week. 


But really how should I know? 


You guys forget that Boston has just recovered from a very bad time. Its the beginning of the summer season too. I really don't care if it takes CW a little longer to get back to their schedule. 
2013/05/29 23:44:05
gswitz
@CClary
Right now, Sonar is working fine for all my purposes, so I'm not upset. I imagine I might be upset if I were feeling frustrated and unable to make timely progress on my work.

Also, I am a professional developer, so my views on patching production vs new development come from how I like to work. I'd much rather not feel the pressure from frustrated clients and bosses while I frantically patch. For me, there is emotional recovery after that.

Peaceful new development cycles are a lot more fun for me. They're also more exciting and interesting.
 
I want the most I can get for my money, just like you do. I guess I was pointing out that you might actually get more for your money when there are fewer patches.

And as you point out, I might not.
2013/05/30 02:26:01
Danny Danzi
It's a grey area. I like when we're informed about what's going on. The silent treatment totally kills me. However, we're also blessed that we do have some Baker activity on here where on other sites, you may not see anything from anyone at that company. They read, but they don't get involved. I guess the Bakers spoiled us. I admit to being spoiled also....however, they don't owe us an ounce of anything until they are told to.

Yeah, I have found a few issues with X2. But there are no show stoppers for me to where I need a patch. If there were, Cakewalk would deliver something for us. They have ALWAYS done that when an outbreak of "wtf's" are all posted in one thread. I saw it happen with Sonar 8, I saw it happen with X1 and we saw it with X2. Anything that stops the show or is detrimental gets fixed in a timely fashion even if it's a hot fix. That's commendable in my opinion.

There are a few users that I know of that couldn't even make X1 work until the last patch....some had no luck at all and had things fixed when they tried X2. But this can happen from time to time with any software really. Another thing that really seems to get to me and I don't know why this is....

We get guys that come on here that really think they know everything. Like so much so, they won't even reach out to Sonar support to see if maybe they aren't as smart as they think. I have used support 5 times my whole time being a Cakewalk user. Just about all my issues have been fixed from posters on this forum which is what I try first. That says a lot...and if people would have a little more patience, they may wind up with some things they think are bugs....being fixed because they may not be bugs at all.

But let's get back to these guys that know so much, they'd not even dare to try support. 5 times I've dealt with support and 5 times...I've made a new Baker friend. I know that some people have legit gripes with support so don't think I'm bashing on you if you are one of these people. But 5 times for me...and all were successful.

I've done the phone, I've done email to support, I've done the bug report thing....I'm no one special. Seriously. No one at the Bakery knows of me unless they've read my posts here or helped me personally. What makes me get such incredible support to the point of a Baker mailing me, pm'ing me, support on the phone talking to me for nearly 2 hours...why me and not you that have failed with support? I think people do a little too much complaining around here over actual "doing" in certain situations, don't you?

It's simple really. If you don't like Sonar, how they run their business, how they patch, how they release their products, their tech support, how long they make us wait, how they keep all these secrets, the list goes on and on, right? If a person doesn't like all that and feels the need to vent or complain here or in front of clients, isn't it time to change your weapon of choice?

I love Sonar...imperfections and all yet sometimes I vent about them....but the day I rant to the point of frustration, anger or have to literally create a thread voicing my feelings, is the day I will switch to something else. I don't care how much I may have invested into Sonar. If it doesn't work and I'm no longer interested in waiting for the company to operate like I would like them to, I walk.

I've mentioned in a few other threads that I have been trying some other software. Part of that is because at times, I'm not happy with Sonar. The other part is...I'd be a fool to be in this business and NOT experience all the tools this trade has to offer. There are other great DAWs out there. There is no need for any of us to rant about Cakewalk until you have exhausted every possibility including tech support for your issues. At that point, it's not even worth ranting about. Isn't it better to go buy another DAW and get your work done? To me it's really that simple.

As for a patch, when it's ready, it's ready. I feel for those experiencing problems...but something like take lanes to me isn't a show stopper. Not that they aren't important, but I've survived without them all my life. :)

I doubt we will even see a patch for X2 though because a bud of mine that works for the beta team told me he's already testing X18 Alpha 695.12-841.75 with no testing on X2b or even a mention of it. LOL! Sike. :-Þ 

-Danny
2013/05/30 04:37:45
Bflat5
I don't care if there's an X2b or if they go straight to X3. As long as I don't have to pay for the next whatever that is released.

Right now I am a very basic user. That is to say I simply create a few guitar tracks, bass and drums and maybe a midi track and I encounter all kinds of issues. So I can only imagine what problems some people come across that really digs into it.
2013/05/30 05:08:03
markyzno
I dont know what all the fuss is about.

I have a couple of issues like the crashing on the master bus in Console docked on monitor 2 but the work around is well easy. I grumble a bit about video support, but again the workaround is easy.

Other than that X2a works just fine for me.

Also, as stated by a couple of members here, why on earth do Cake have to come up here and tell us their internal development workflow? Thats bonkers!

As John says, be patient and good things will happen.
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