• SONAR
  • Should I cancel my monthly payments to be safe?
2017/12/05 01:05:46
jyoung60
Looking at my account, all my products are listed as "Active".  It's also interesting (to put it nicely) that a monthly payment for SONAR was attempted to be taken on November 28th, AFTER the announcement was made (payment was declined due to NSF, but will be tried again on the 12th of December, apparently).
 
So should I go ahead and cancel the monthly payments, or will that take away the "owned" status I now see in SONAR?
2017/12/05 01:17:31
jyoung60
scook
http://www.cakewalk.com/Support/Knowledge-Base/2016000087/Gibson-Cakewalk-Announcement-FAQ
 

 
 
I was reading that page earlier, but it doesn't answer my question about canceling my SONAR subscription.  Plus, I'm not sure why I was even charged another month AFTER it was shut down.  So should I pay it or not?  If I don't, or if I do, or if I go ahead and cancel it tonight, then what?  No more 'owned' status?
 
...and yeah, I could contact support as the page says, but will they respond before the 12th when they may or may not try to take another payment?
2017/12/05 01:30:11
doriginal
Don't pay anymore. You would be wasting your money. They are closed down. What this means is that if there is an update in windows it could render your DAW useless. No support. Move to another DAW. I am moving to Studio One.
2017/12/05 01:34:28
jyoung60
hmmmm.... I just clicked the "Cancel" button and was taken to the page with Gibson's closure announcement. This could mean one of two things...
 
1.  I'm done, and no money will be taken from my credit card on the 12th.
or
2. They'll take my money one more time, even though they really shouldn't have tried in the first place.
 
I'm probably screwed.
2017/12/05 01:42:27
scook
jyoung60
I could contact support as the page says, but will they respond before the 12th when they may or may not try to take another payment?

There is only one way to know for sure. If you paid for November you are due a refund.
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