Hi, I'm suddenly having a problem that's driving me nuts. I've been using Sonar X2 since it's release and have used X2A since it's release. For some reason, now, when I launch Sonar, after a few seconds it completely crashes my pc. It reboots! So far, I've uninstalled Sonar, reinstalled and even tried reinstalling to a different location. All with no luck. Is there some way I can view a log of what goes on when launching to try to troubleshoot this? Thanks for your help. Greg

your guess is as good as mine ,post some specs and ill take a better look at it.

system and soundcard.

typically these things are usually hard drive or possibly ram related.

probably RAM that needs to be reseated. the restart when opening exe is classic symptom. physically eject RAM and move/test one at a time. and additionally shift to open slots on motherboard if available. that way you can figure out if bad slot or actual RAM piece.

Thanks for your suggestions. It took a while to get this resolved but I wanted to report back.

I had thought that the ram was a likely candidate myself so I replaed the motherboard, processor and ram. Didn't help at all.

At that point, I became convinced that I had a a vst that ws causing the crash so I tried cleaning out vst folders. Still didn't help.

I finally contacted tech support and they walked me through doing a more thorough uninstall.  This didn't solve the problem but it did exposé it.

After yet another reinstall, I was able to launch Sonar, but it would default to using WMD drivers. As soon as I would select Asio it would crash the machine.  

So know knew that it had something to do with audio drivers.

After some experimenting, I figured out that it was dying when trying to scan the list of Asio drivers on the machine.

I tried a lot of things, but the one that finally worked was setting the .exe to run as administrator.

Makes no sense to me that this would suddenly be necessary. I'm wondering if a windows update may be the culprit, who knows? At least I'm back in action.

Thanks,

Greg

Any time you get a crash and can't immediately solve it, one place to start finding extra info is:
Control Panel
Administrative Tools
Event Viewer
Windows Logs
Application

--look in the list of the events in the middle.

Today I crashed Fallout3 (best PC game ever made) a couple of times, and it has detailed listings with timestamp for precisely which .exe failed and when, plus other info.

This stuff is generated so that Windows can report back to the mothership what happened, but for me it has also helped solve a prior Sonar X2 crashing problem.

Glad yours is worked out!

I've asked on multiple occasions if Cakewalk would consider a readable logging system. Is your problem having while opening a session, or just opening Sonar? 

I've seen an issue like this, which was caused by a bad 3rd-party plug-in. Once I removed the plug-ins, I could then open Sonar. This was in X1d, however, but maybe this is what's happening for you. 

Hi, I'm suddenly having a problem that's driving me nuts. I've been using Sonar X2 since it's release and have used X2A since it's release. For some reason, now, when I launch Sonar, after a few seconds it completely crashes my pc. It reboots! So far, I've uninstalled Sonar, reinstalled and even tried reinstalling to a different location. All with no luck. Is there some way I can view a log of what goes on when launching to try to troubleshoot this? Thanks for your help. Greg

I'd first test your system's RAM (to be sure).
Then, I'd set the system to NOT automatically restart upon a system failure.
If the crash happens again, it'll probably result in a BSOD.
The BSOD may provide the culprit.

Just switch to Cubase 7 64 like I did.  I drop back here once in a while to see if by slim chance the bakers have baked a cake that won't fall in the middle . I see they still want more and more money to make a functional stable DAW. They have long since got my last penny. Well I better get back to recording . I  feel sorry for you blind believers.  I actually have money now to buy more toys as I am not burning it up in the bakers ovens anymore. Cheers  I hope you guys stop feeding this DAW slot machine too so it goes away and stops sucking peoples money for nothing but  the same old problems  with a few added features. Check all the other forums , none of them are filled wiith as many issues and unhappy people as this one. As for the cakewalk lemmings, seek professional help.    <message edited by anniedog on 0 mins. ago>

His problem has been solved, if you'd taken the time to read the entire thread and not just the opening post

(that's directed at anniedog, not you Jim)