CakeAlexS


I got a newsletter! About something I bought 48 hours earlier for £20 more :(. Cheers...!

I didn't and it has been 6 years of asking and asking to no avail. The last time I spoke with cake support was in june of this year. They said they found the problem. After 6 years not bad. It is going on november and still no marketing emails. But I'm happy some of you have finally gotten them.

Nothing here for the past 4 weeks.

I am now going to add 4 of my email addresses. That'll learn it.

I got a newsletter! About something I bought 48 hours earlier for £20 more :(. Cheers...!

 
I was so excited about finally getting an email I almost bought something I already had, lol !!
 
J

 Still nothing here........enough viagra emails to start a pharmacy.....but nothing from Cakewalk...

Same. I give up.

Ditto, no joy.

Cheers,
Jerry

Andrew Rossa [Cakewalk
]

I believe the issue with subscribing has been fixed. Please add yourself to this list and you should receive future emails:

http://www.cakewalk.com/manager.aspx

Andrew apparently not fixed. I was told by Dan Gonzalez that the problem had been found and that after the release of X2 it would be addressed. I received the emails for about six years and then they stopped for about six years. Can you imagine six years of waiting for cakewalk to resolve an issue. I have contacted my internet provider in case they have a hard block on cakewalk. They were willing to discuss/resolve the issue with cakewalk. Cakewalk was not interested in doing that. Personally I can’t comprehend that position. I get marketing emails from about fifteen other vendors. As everyone else I get other emails from cakewalk. So what is the problem and why can it not be fixed

rabeach

Andrew Rossa [Cakewalk
]

I believe the issue with subscribing has been fixed. Please add yourself to this list and you should receive future emails:

http://www.cakewalk.com/manager.aspx

Andrew apparently not fixed. I was told by Dan Gonzalez that the problem had been found and that after the release of X2 it would be addressed. I received the emails for about six years and then they stopped for about six years. Can you imagine six years of waiting for cakewalk to resolve an issue. I have contacted my internet provider in case they have a hard block on cakewalk. They were willing to discuss/resolve the issue with cakewalk. Cakewalk was not interested in doing that. Personally I can’t comprehend that position. I get marketing emails from about fifteen other vendors. As everyone else I get other emails from cakewalk. So what is the problem and why can it not be fixed

Hi-


I got your PM and we do know what the issue is for some folks. There are different corner cases and we are trying to improve the system to get everyone signed up. Believe me, we want everyone on the list. In some cases, there was an issue with comcast and AOL delivery. They were sending us back hard bounces, and after a few they get suppressed from the list. Clearly, there was some issue and we have identified accounts that should not be suppressed and are in the process of work with our email service provider to remove them. This is still happening. In other cases, it was a simpler issue where people got unsubscribed and we just activated them so they are now getting emails. 


We are still working on all the issues coming up including the AOL/Comcast issue. We hope to have this resolved soon.


As for you contacting your ISP and us not wanting to resolve or discuss, I don't even know what this is about. Please PM me more details but this has nothing to do with your ISP. It has to do with your email account and the hard bounces we were getting from your account at some point. 


Thanks.

joakes


Ditto, no joy.

Cheers,
Jerry

You should be all set to receive emails. If you don't get an email in the next week, please PM me.

godino


 Still nothing here........enough viagra emails to start a pharmacy.....but nothing from Cakewalk...

Send me a PM with your email.