mrneil2


I too have signed up numerous times for the "Cakewalk Newsletter" to no avail.  Even sent an email to Customer Support.  They responded  that  I was added on Sept 11th of this year.

Still no email/ newsletter from Cakewalk. 

Everyone else bombards me with email.  What gives?  This should be so simple but lots of us have the same problem.  WHY?

Same thing here, signed up years ago and have never received a newsletter.  Tried to sign up again only to be told that I'm already signed up. I'd forgotten all about newsletters until I read this thread. 

bladetragic


Cool. Are there any additional steps we need to take to properly enroll or have we automatically been enrolled as X2 Producer owners already???

Might want to look back through this thread -
While enrollment doesn't appear to be "automatic", it doesn't appear that enrolling / signing up for the newsletters provide consistent results, either...
 
Having said that, X2 (and X1) ARE cool software packages!

Yep I have subscribed. What a wonderful gesture from Cake - bravo!!

cakewalknews=cakewalk.com@cakewalknews.cakewalk.com is the email address I got the email from if you want to safe list it.

Wow! Thank you, Cakewalk. This is tremendously generous of you. I sincerely appreciate it.

Yep! 
If you do not recieve the newsletters it's most likely due to your own spam filter.
cakewalknews@cakewalk.com is the adress that should be added to the safe list.

Best Regards
Ludvig
 

cakewalk.com@cakewalknews.cakewalk.com

Ludvig


Yep! 
If you do not recieve the newsletters it's most likely due to your own spam filter.
cakewalknews@cakewalk.com is the adress that should be added to the safe list.

Best Regards
Ludvig
 

Thanks guys...but this has been an ongoing issue that Cakewalk is aware of and has nothing to do with
the "safelist" setting...

Cheers!

Ludvig


Yep! 
If you do not recieve the newsletters it's most likely due to your own spam filter.
cakewalknews@cakewalk.com is the adress that should be added to the safe list.

Best Regards
Ludvig
 

As I posted in my tech support e-mail reply -
 
As you are aware from the forum postings, this is not an isolated case.
Many of us are experiencing these issues, with similar "symptoms" -
 
We receive the tech support responses and Cakewalk registration/serial number information, but are NOT receiving any of the newsletters or announcements.  In my case, the e-mail provider spam filters are on the lowest possible setting, and my e-mail client (I use MS Outlook) saves any e-mail ID'd as spam in a folder that I can review - nothing is automatically deleted, yet nothing shows up in the folders from Cakewalk.
 
Since so many of us have been having this problem for so long, perhaps it would be a good idea to send and trace a test message to the affected accounts, then let us know, either on the forums or via tech support e-mails, where the issue may lie.
 
This is a "common enough" issue that it appears to be more than just simple spam filter settings for the end users.
And while I'm sure some would consider this issue trivial, many of affected have spent a lot of money with Cakewalk for many years, so it would be nice to be part of the "I received it, too" crowd...
 
Thanks!

For those customers having an issue receiving emails, please send me a PM with your email address and I will try to sort it out. In the meantime, we will continue to post new updates to the content club on the forum.

-Andrew

Andrew Rossa [Cakewalk
]

For those customers having an issue receiving emails, please send me a PM with your email address and I will try to sort it out. In the meantime, we will continue to post new updates to the content club on the forum.

-Andrew 

 Andrew Rossa : Recipient cannot or decides not to receive PM. 

 What the ?

Cheers,
Jerry 

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