Great idea... how do I sign up? I have used Sonar since S-2 XL, I prepaid for and downloaded Sonar X2 Producer. I have exchanged PMs with Cake, I have used the page where you sign up for emails... the only emails I EVER get are when I buy something. I get the receipt etc, I go and use my account page to download but I NEVER get any other emails. I did not get an email concerning this. I use Outlook Express or Live mail, whatever they call it now. I have no "junk mail" box, only an inbox.
 
What the heck is the problem that no matter what I do... Cake cannot seem to get me on the email list?? I have the constantly check and watch the forums so I don't miss out on something.
 
Franky, I don't think I am unreasonable but I really do not understand what the problem is.
 
Actually, it was not PMs, it was email with CS and the case ID is "Case 17129". After it didn't work the first time I was told that "they" looked deeper into the database and everything should be fixed going forward...
I guess I gave up for a while... if anyone at Cake can help fix this, I would appreciate is, if you can't fix it, just tell me so.
 
Frustrated...
 
Julien

joakes

Andrew Rossa [Cakewalk
]

For those customers having an issue receiving emails, please send me a PM with your email address and I will try to sort it out. In the meantime, we will continue to post new updates to the content club on the forum.

-Andrew 

 Andrew Rossa : Recipient cannot or decides not to receive PM. 

What the ?

Cheers,
Jerry 

Edit formating

 PMs unlocked.

Thanks, I didn't read the thread Starise because this has been such an ongoing problem. I will try that but at this point, my expectations are really low...
 
OK, PM to Andrew sent, thanks...

J

I have been around long enough and have followed this very topic on numerous threads to realize it's not someone's spam filter. The fact is this: Some people will not get Cakewalk's advertisements or special's emails no matter what they do!

There is some kind of glitch with the emailing software that Cake uses. It seems to do alright sending out reg numbers and stuff like that, but when trying to get the word out about advertisements and specials that's when the trouble starts. 
Only guessing here, but since it seems to be the same people all the time, check to see if the software is erroneously placing them on the 'I Do Not Want To Be On Mailing List" data base instead of the correct list, thus stopping the program from generating an email for that person. 

Have Rabbit

Will Travel

I went through the signup procedure and it told me I was not subscribed. So I went through the subscribe procedure. I don't know if I will be one of the people who do not receive newsletters but, I did not receive a confirmation email about subscribing... which is suspicious. Did anyone else get a confirmation email?

Strange, why did the forum software obscure part of the word "suspicious"? OMG, I think I know. Ridiculous.

OMG, I think I know. Ridiculous.

 
Really, it is.
 
J

Thanks, Cake!   You guys are wonderful!

You've lured me back. Convince me to stay...;) MDK