They seem to have some kind of flaw with their marketing email system.
 
I receive emails from them when I purchase a product and get registration codes, etc.  But I never receive any emails announcing products or updates or special offers.  I've contacted them abou this several times over the years.  They say the problem is fixed but it never is.  I don't get it.  Nevertheless, I am still a loyal customer.

Dave King


They seem to have some kind of flaw with their marketing email system.
 
I receive emails from them when I purchase a product and get registration codes, etc.  But I never receive any emails announcing products or updates or special offers.  I've contacted them abou this several times over the years.  They say the problem is fixed but it never is.  I don't get it.  Nevertheless, I am still a loyal customer.

+1


I haven't gotten a single email, other then when I contact Customer Service or buy something from the store...in 8 years...


I've been assured I'm on the list...repeatedly, have signed up COUNTLESS times, but never see an email...


I didn't even get the email telling me that my "FREE" upgrade to X2 was available...which I was supposed to get when
it was ready for download... I had to find out from Andrews posting of the info here in the forum...so, if not for THIS forum..


I'd still be waiting for my "download instructions"....that's really not good...as not everyone frequents this forum...

As long as the Content arrives in my account..as I said...I'm good....

I hear ya.

Hi-

I got all the PMs so I didn't realize it was giving you a inbox full message. I have cleared it out but I did get them and we are looking into this right now.

Thanks,

Andrew

You know.... someone should FIX THIS or at least try and keep us posted as to the progress. I mean, really...

J

We have just updated the Content Club page with information:

http://www.cakewalk.com/p...ucer/content-club.aspx

If you already upgraded to SONAR X2 Producer, the new Loopmasters title will appear in your store account on November 1st. 

If you purchase today, you will receive the DSF Symphonic Strings with your order and the Loopmasters title will also appear in your store account on November 1st.

We are looking into the email issues and hope to figure out why some customers don't get them.

-Andrew

cake on the trail!

Loopmasters currently already offers a free download of 10+ samples from each of their 121 artist series sample packs. That certainly sounds like Cakes description of "No less than 100 folders of Drums, Basses, Pads, FX, and Synths from a wide spectrum of styles. Over 1400 loops & one-shots (1.1GB)". So is this offer any different than what is already available? or are we just being convenienced with a single download? http://www.loopmasters.co.../show/56/Artist_Series

Well... at least we've got the "Loops" offer out of the way. December's offering should be good ;-)

You mean January's offering. It's a new freebie every other month starting November.