I checked my Platinum in My Account / My Products - it still says 23.10.0.14.
 
It took a few tries to get there! Must be a new batch of users that discovered that Gibson Killed Sonar.
 

Hi Everyone,
 
Sorry for any headaches. Don't panic nothing has been shut off. We got bogged down with a ton of traffic and everything slowed down.
 
If you are dying to know the technical story:

1. First we blew up our Redis Cache's on Azure. We aggressively cache a all sorts of stuff so that things are generally snappy.
2. When there was no more room in the cache, requests for product information (the names and descriptions that you get in Command Center) eventually got evicted. 
3. Once the product details we're evicted every single request went to directly to AWS DynamoDb where all that meta data is stored. DynamoDb had a limit on read throughput 
4. It's been fixed, everything is getting back to normal

 

 
Im wondering if CCC is down will it interrupt Use (send Sonar in to Demo mode)

 
Of course not. If SONAR relied on Command Center like that than you would never be able to use it offline. You absolutely can. SONAR only does the auth check if Command Center tells it "Hey SONAR something has changed" or SONAR says "Oh crap I'm expired"

Thanks Willy. I just tried CCC then. It validates the session ok, then gets to the 'Checking for product updates' bit and crashes. Will it take a while for things to settle or should it be up and running?

The main site has been disabled, with this page here in its place.  It also takes a VERY long time to load. The FAQ is of particular interest.

Thank You for 30 Years of Cakewalk!

Today we say Thank You to all of our users past and present, for helping make Cakewalk a staple in the world of digital audio for 30 years. Gibson Brands has officially announced the end of active development of Cakewalk branded products, but our site and servers will remain active for those who have made our products a part of their workflow. If you’re using SONAR, you will remain unaffected. While we are no longer releasing updates, we are not changing how you can access your products.
Moving forward, a small transition team will remain active to help, and our Knowledge Base and User Forum will also remain intact for those in need of technical assistance. Please visit the following links for more information:






 

Willy Jones [Cakewalk]
Hi Everyone,
 
Sorry for any headaches. Don't panic nothing has been shut off. We got bogged down with a ton of traffic and everything slowed down.
 
If you are dying to know the technical story:

1. First we blew up our Redis Cache's on Azure. We aggressively cache a all sorts of stuff so that things are generally snappy.
2. When there was no more room in the cache, requests for product information (the names and descriptions that you get in Command Center) eventually got evicted. 
3. Once the product details we're evicted every single request went to directly to AWS DynamoDb where all that meta data is stored. DynamoDb had a limit on read throughput 
4. It's been fixed, everything is getting back to normal

 

"the cloud"

Working normally for me @ 3:30 AM EST today
 
Was a bit of a problem yesterday . . .
 
 
Syphus

SandlinJohn
I checked my Platinum in My Account / My Products - it still says 23.10.0.14.
 

He probably posted the wrong version name. I do that all the time