A month later, 2-3 hours of tech support and 2 Focusrite Scarlett 8i6's tried.  Neither worked. Sending back to Sweetwater.

Still looking for something that works.

A month later, 2-3 hours of tech support and 2 Focusrite Scarlett 8i6's tried.  Neither worked. Sending back to Sweetwater. Still looking for something that works.

Hey Jerry,

Is the computer using a Z77 or Z75 chipset motherboard?
If not, then the USB3 ports are 3rd-party add-on controllers.
These are problematic with *many* USB2 audio interfaces.
The RME units typically work... but achieve better performance using a USB2 controller (integrated into the motherboard).

Paul P


I'm having trouble believing that some usb2 devices don't work properly in a usb3 port.
Someone's not doing their homework, again.

I thought standards existed for a reason, like to not have compatibility issues. This is depressing :-(

Paul - I have had issues myself with using a USB 2 interface with a USB 3 port, and many others have said the same thing.  Presonus technical support advised me to switch to a USB 2.0 port, and it has worked fine ever since.
Bob Bone

I DO believe some driver updates have corrected SOME issues with USB 2 interfaces and USB 3 ports, but certainly the issues are still out there for some percentage of devices.

Bob Bone

when I purchased my new computer it did not have a firewire card. I wanted to continue using my TASCAM FW1884. I purchased a firewire card from amazon.com and it works great! took a few minutes to install and cast about $30.  If you have an available slot in your computer, you might go that route. If you do, make sure you get the Texas Instrument chipset!  Good luck!

TraceyStudios


when I purchased my new computer it did not have a firewire card. I wanted to continue using my TASCAM FW1884. I purchased a firewire card from amazon.com and it works great! took a few minutes to install and cast about $30.  If you have an available slot in your computer, you might go that route. If you do, make sure you get the Texas Instrument chipset!  Good luck!

+1 There have been countless posts indicating the TI chip sets are the most trouble free for Fire Wire cards.


Bob Bone

Focusrite 18i6, Windows 8 x64, USB3 user here - works perfectly well.

RME have just released details of a USB 3 interface but I guess it's not going to be cheap. http://www.rme-audio.de/en_index_musikmesse_2013.php

@JimRoseberry:  I've always had you build my computers in the past, but my son wanted to put this one together for me.  I've learned something from that! ;-)

This computer does have USB 2 ports, but they weren't working with the Focusrite either.  I've sent them back and going to try a Roland Quad Capture.