Their responses usually range anywhere from 1 day to never. 

LOL It sounds like Comcast may have acquired Roland.


Funny statement but seriously not a funny subject.


Somewhat scary. It almost gives the feeling that support is non existent, between the forums twitching about and unanswered support emails. 


So far the Roland takeover seems to be dropping the ball.


Mike

djoni


I don't remember when I lasted needed to contact technical support, so I don't know...

How long do they normally take to reply?
I have been waiting for 5 days now...sitting here with a serious error that must be fixed 

regards,
joni

a month for my issue.

After waiting for more than a couple of days I would just call... I've never waited on hold for more than 10 minutes.

It's a bit difficult from the UK. 

STinGA


It's a bit difficult from the UK. 

ahhh, yes I suppose that's true

:-)