Willy Jones [Cakewalk]
chuckebaby
Im grateful for the FAQ. But this is exactly the type of information that should be sent to customers by email.
I am puzzled by the fact I must stay "tuned in" to this forum to hear of the future of - "how will I register my software
Even if we wanted to, we could not. It is not possible to reach everyone via email. Once we know all of the billing issues are resolved and we have all the answers we will start working on better outreach.
As was stated in Noel's post - if and when our services go offline we will release something to unlock everybody. Nothing related to authorization, licensing, downloads or delivery is going away.
Thank you for the reply.
I wasn't necessarily referring to billing issues only. but the discontinuation of Sonar. It would have been nice to receive an email from Cakewalk to all users and not have to visit this forum to find out it has been ended.
I also understand this isn't an easy thing for you guys either. im very sorry for the loss of your jobs.
I understand this is your occupation. So please forgive me if I sound irritated.
Im just looking for some answers that's all. Im sure those answers are not easily handed out to you either.
But we have been left in the dark here. Im sure you can understand our concern.
I guess the only option we have is to sit patient. It just seems like 12 days have past and we have about as much information on future plans as we did 12 days ago.
Thanks