• SONAR
  • new to sonar, need possible help (p.2)
2013/02/14 11:44:06
Ceasar Haphazard
im running it straight from the disc itself.  I just got it in from amazon yesterday.  I am running it as admin.  and I use chrome for the browser.  cakewalk cust support isn't open yet so I cant call them yet.  fingers crossed ill have it running smooth et today.
2013/02/14 11:48:06
Frostysnake
Hmm...sounds like you might have a computer issue of some ort..WAY above my pay grade...not sure though..that is strange...
2013/02/14 11:51:43
Ceasar Haphazard
I hope not.  I just got this thing just for my studio.  hopefully customer support has some aswers for me.  this is a dumb problem to have but it is a problem.
2013/02/14 12:34:08
Frostysnake
Agreed...I would not be happy..hopefully Cake will help you out soon...
2013/02/14 12:58:51
daveny5
2013/02/14 13:28:44
Ceasar Haphazard
the customer support gal registered it again for me over the phone and gave me a new registration code.  im attempting to install now.  ill keep you posted.  thank you all for the help :)
2013/02/14 14:27:14
Ceasar Haphazard
seems to be an issue with out of date C++ files.  had to uninstall them and reinstall the current files.  installing now.
2013/02/14 14:51:10
robert_e_bone

It sounds like you are not at current maintenance level for Windows.


X2 requires Service Pack 1 or higher for Windows 7 - (might be the X2a update - one or the other).  Anyways, Cakewalk has started coding for a minimum level of maintenance - they rely on some C++ routines to be present, and it is Service Pack one that brings those into Windows.

In any case - make sure Windows is up to date on all maintenance, 

Bob Bone


2013/02/14 15:07:12
Ceasar Haphazard
ill look into that thank you.  ive been on the phone 3 times now, and each person said something different.  one guy said register it again, then the other guy said the C++ files, and the last fella said to disable my firewall.  if that doesn't work ill get the service pack and give that a shot.
2013/02/14 15:11:36
Bristol_Jonesey
Pretty sure it's going to one, or a combination of these things the guys have suggested.

Hang on in there - and welcome to the forum.

Incidentally, make a point of putting your system specs in your signature like a lot of us have done.

During your learning curve you're probably going to on here a lot trying to work things out, and you'll soon be fed up with posting the same stuff and we'll be fed up having to keep asking for it.
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