• SONAR
  • OK......Now It's a matter of principle. (p.2)
2013/02/12 02:21:39
Anderton
double post, sorry


2013/02/12 04:09:19
GIM Productions
Many thanks for replay Mr. Anderton i'm your fan of your technical competence.You'r right but the Cake e store problem happens every six or seven months ,this is not the first time,then the Cake transaction managers had the time to resolve,and i want pay 19.99 euro.If i do a money tranfert for 19.90 with Italian Bank the fees are ridicolous high.....and the direct call from Rome to Boston is more expensive than the purchase.....it's right this???not for me! I'm sorry couse for me Cakewalk is the best on the Pro audio DAW market,but this thing drive me crazy.Best
2013/02/13 00:57:42
Anderton
Please don't misunderstand, Cakewalk should be able to process a simple order. I was just ranting about how "online transactions" were supposed to be perfect and wonderful, but it seems they cause quite a few problems...and trying to resolve those problems takes more effort than ever.
2013/02/13 07:20:37
Splat
Right. For most companies it can be quite humiliating if this happens.  They at least communicate something to their customers. Cake does nothing. Frightening considering it is an income stream.
2013/02/13 09:28:13
GIM Productions
Hi all,i have an email from Cake Support and i will send an encrypted email with my CC data to fix their european card problems.I hope it's my last replay before write "solved" on thread.
2013/02/13 10:24:08
Splat
Send them a link to this thread! Cheers Gim
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