I know the pat answer is probably - Yes it is moderated and we allow users some freedoms.

Hmmmm, my view is that the job of being a forum mod is way down the list in priorities. The proof is on this front page right now. What a mess.

Companies know that (look at Blackberry's Facebook posts) when you get bad flak, the best thing to do is sometimes to simply stay out of the way and act like you don't see it (don't fuel the fire).

Just keep plugging away with addressing concerns and let the complainers get tired of complaining. Then when the time is right, surprise them all by posting a really nice and positive spin, like, "We heard you guys, and we have addressed many of your issues and bugs in the soon-to-be-released X2b update! Stay tuned!" After a post like that, people start calming down quickly.  

If the moderators routinely contribute or show a presence, they also know that people are less likely to say how they really feel. They WANT to know if the thing sucks. Believe me, they'd prefer you vent on this forum than in a review of the product on Sweetwater's website. 

btw, I almost feel bad for Blackberry. The latest device release is getting so much negative heat, and I believe this is their last ditch attempt to try and win back some market-share. Judging by their Facebook feedback, it isn't going well for them. 

Cakewalk has been good about allowing posts regarding user issues with their products, and within reason, will respond accordingly. However, there are some things on the forum which are beyond reason and are detracting from intelligent issue resolution.

It makes you wonder.

I used to see their names in the user list whenever they were signed in, but not so much lately.

So unless they're just not signing in, they're probably busy with more important things right now.

.

soens


It makes you wonder.

I used to see their names in the user list whenever they were signed in, but not so much lately.

So unless they're just not signing in, they're probably busy with more important things right now.

.

This forum should be listed in the more important things category. Trolls headlining threads in all caps that a product either sucks or is badly broken is bad business. There's honest feedback and of course trolls. 

There's always self-moderation. If a thread is obviously troll-ish, don't post on it, then it'll disappear. The more people post 'this guy is a troll!!', the longer it'll stay on the first page.

jamesg1213


There's always self-moderation. If a thread is obviously troll-ish, don't post on it, then it'll disappear. The more people post 'this guy is a troll!!', the longer it'll stay on the first page.

Totally agree. However, it is obvious that alone is not working.  This forum should be about helping one another, discussing showstoppers, tips, tricks, suggestions, etc. Not troll drama.

musicroom

jamesg1213

There's always self-moderation. If a thread is obviously troll-ish, don't post on it, then it'll disappear. The more people post 'this guy is a troll!!', the longer it'll stay on the first page.

Totally agree. However, it is obvious that alone is not working.  This forum should be about helping one another, discussing showstoppers, tips, tricks, suggestions, etc. Not troll drama.

The forum is about Sonar. All these posts recently pertained to Sonar, particularly X2.

I agree, the Mixcraft one is over the top, but there's been no TOS violation that I can see, and it's up to each individual to ignore it if they don't like it. I've been practicing that method and it's been a lot better experience for me here. I see something I don't like, I don't reply, wait a few hours, or at the most a day, it's on page 2. And to be honest, I can't ever recall reading past page 1 unless I was searching for something very specific.

And honestly, anyone with any rationality at all about them is going to see right through the b.s. in that thread. Those who can't, they're never going to anyway and there's nothing you can do about it.

I for one do not want the moderators sticking their nose in here. I've seen the ban people and delete threads for no good reason. Now, it is their forum, and they do have the right to do that, but that doesn't make it right.

So be careful what you wish for, you might just get it.

It's fine the way it is, nobody's life has been threatened, some noses have been bent out of shape, mainly over misunderstandings, but it really hasn't been as bad as it used to be back when the admin were banning people and deleting posts on a regular basis.

If you feel differently, I respect that and completely understand. This is just my personal feeling on it.

Thanks,

Bub.

The thread which I think provided the catalyst for this has now been locked

A side note about the Mixcraft thread. A lot of what the guy is saying is true ... you, me, and some others may not like it, but if we look at it objectively without our Sonar hats on, he's right on a lot of stuff. It's his delivery that took away from his credibility, but it was/is very entertaining. I even took one of the things he said and put in my signature. It's hilarious because it's true, and it pertains to so much more than Sonar or DAW's in general.