• SONAR
  • Runtime errors after X2a updates
2012/12/30 14:37:41
Scott Johnson
Hi guys,

I installed the SONAR X2a updates for 32bit and 64bit. After installing these (which included the new MS C++ Redistributable 2012 packages) SONAR is crashing when using bitbridged plugins. They don't load or bitbridge hangs. SONAR also crashed/hangs on closing. KORE 2 standalone is now crashing with runtime error as well (R6025 pure virtual function call). So, after installing these updates, I've experienced a lot of crashing/hanging, which usually never happens. I haven't been able to test x2a much. But, I did notice a problem with one project where there is weird graphics gliching when soloing tracks - when the solo button is pressed on a track, the track will expand and then contract, graphically, really quickly - if that makes sense. In another project, I noticed audio artifacts, but SONAR crashed before I could troubleshoot. Projects started in x1 seemed to open fine in x1, but hang when opening in x2a.

Any help would be appreciated. I'm posting this while the computer does a restore point, but it's only including MS x64 2012, not MS x86 2012 or x2a 32bit. I suppose I'll try uninstalling SONAR X2 and the remaining MS x86 2012 package, and reinstall.



Thanks.
2012/12/30 14:50:22
maxsax
Are the expanding soloed tracks in a group? Even if they were that would only explain expanding if auto zoom was on. They wouldn't contract unless you went to a non grouped track. Just a thought

Can't advise about your other problems. Beyond my pay grade!

2012/12/30 14:55:07
Scott Johnson
The soloed tracks are a part of a Kontakt4 folder of tracks. It expands as if using auto zoom. I haven't been able to investigate this further - SONARx2 hangs or reports "not responding" - or BitBridge. Other programs are doing this as well, now. (KORE2 standalone) So, it looks like it might have something to do with the MS runtime package - or an install error with that. SONAR X2 has been really great, and stable, so far.
2012/12/30 15:24:22
Shambler
Hi Scott, this all sounds very similar to what I had and all I did was apply the X2a patch!

I had crashes in mfc110u.dll and others and also the R6025 pure virtual function call ( which appears to be bad entries in the registry telling it where dll's are etc.)

In total this is what I did to get back to a fully working system, some of the steps may be coincidental.
 
It might be worth trying step 7 first as this is the least destructive and may cure some of the issues.

1) Uninstall Sonar
2) Uninstall all of the VC++ redistributables
3) Update windows several times, install all the critical and recommended updates until it says you are up to date.
4) Download and install the 2012 VC++ redistributable from microsoft site (unless the update already installed it)
5) Reinstall SonarX2
6) Apply the X2a patch
7) Download and run CCcleaner.exe from pirisoft ,specifically the registry clean, run it several times until it says there are no errors.

After that lot my system now appears to be stable although I still have a support case open just in case something comes to light in the next couple of days.






2012/12/30 15:52:29
Scott Johnson
Thank you for the advice, maxsax and Shambler! Shambler, thank you so much for the list of things to try! I'm glad I'm not alone, although, I'm sorry for your trouble, too. I will report back. Cheers!
2012/12/30 16:21:58
Scott Johnson
Quick report. I'm doing some work on this now, starting with step 7. CCleaner is reporting that Registry Cleaner > Missing Shared DLL is missing 13 Microsoft.NET dlls and surprisingly, 2 Cakewalk dlls.

C:\Programs Files (x86)\Audio\Cakewalk\Shared Utilities\cw85auto.dll
C:\Program Files\Cakewalk\Shared Utilities\CW85Auto.dll
2012/12/30 16:30:30
Shambler
Great, keep running it til it runs clear of errors.
2012/12/30 16:58:37
Scott Johnson
What I've done so far.

1. Created a new system restore point. (SONAR X2a 32bit is still on there at this point, and the previous restore point only rolled back as far as uninstalling SONAR X2a 64bit).

2. Used CCleaner to fix the Missing Shared DLLs, Unused File Extensions, ActiveX and Class Issues, and Type Libraries (it seemed to do this by deleting them).

3. Uninstalled Microsoft VC++ Redistributable packages, including ADL(?) updates, for 2005, 2008, 2010, and the 2012 (x86) that was left over from the previous restore point.

4. Ran the Windows Update, but there were none, other than language packages.

5. Downloaded and installed Microsoft VC++ Redistributable 2012 x86 and x64.

6. Now going to check Windows Update again, and then reinstall the SONAR X2a update for 64bit - since X2a for 32bit didn't get uninstalled in the system restore rollback.

7. Will then test the system and software. If the errors and hanging/crashing is still present, I will start from Step 1 and completely uninstall and reinstall/update SONAR.
2012/12/30 17:14:02
Scott Johnson
Just reinstalled the SONAR X2a update for 64bit. I will test and report back. Cheers!
2012/12/30 17:32:56
Scott Johnson
Still testing - starting with KORE2 standalone (I still love it), then going to test SONAR X2. One thing I did notice already, though - is that the HTML message editor for the forum now works! I was previously writing HTML code with br and em tags! Ha. I'm now guessing that those Microsoft files (VC++ 2005, 2008, 2010, and 2012) along with the registry errors were part, if not all of the issue; as you said, Shambler. So, it seems the 2012 VC++ installer included with X2a might have pushed it over the edge - the Microsoft clutter on my system, that is.
 
Thank you for the help, Shambler! Hopefully the problems are solved. Will report back.
 
 
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