• Coffee House
  • If only it were possible to wring Quickbooks's neck (p.2)
2016/06/15 11:27:42
sharke
DeeringAmps
Still running v4.0 here.
Downside, I have to use a 32 bit machine.
Wait a minute, it's accounting, pretty basic stuff!
Manually attach a pdf, or buy into intuits constant update hassles?
V4 works great here...



Imagine having to send out upwards of 100 invoices and having to manually attach PDF's to all of them. Versus clicking "send invoice batch" in Quickbooks and having both emails and attachments generated automatically. Sometimes in business I guess you have to think about the value of your time, and attaching all of those invoices manually would take me more than an hour. That's an hour I could spend doing more useful stuff. So you weigh things up and then decide it's worth upgrading. But it still stings, because really there was no need to upgrade if Intuit didn't deliberately disable features of the program to force you to do so. 
2016/06/15 11:39:57
yorolpal
Yup... It's forced upgrading.  If you need tax tables, payroll and emailed invoices they've got you by the short hairs and yank on them with maddening regularity.  
2016/06/15 12:28:34
craigb
C'mon guys, it's called Quickbooks for a reason!  If features were meant to last, it would probably be called Foreverbooks. 
2016/06/15 15:37:49
DeeringAmps
I feel your pain!
Exactly why my wife's small business is just that; a small business!
QB indeed has you by the short hairs.
Me? Not so much.
I must admit though, my tiny payroll is a Major PITA!!!
2016/06/15 16:30:17
bitman
We have no employees. Just Mom n' Pop the two officers in a incorporated concern jockeying for superiority over one and other at all given moments of the day. Therefore we get to run QB 99 as we have from day one. Faster than a scalded kitty, never ever update as there are no tax tables for officers that don't get paid conventionally.
 
We do support companies with that over bloated behemoth that is SlowBooks today.
Feel so bad for y'all.
2016/06/15 23:45:28
sharke
I used to use Quickbooks to do my payroll. Big mistake. Intuit markets it as a sort of foolproof "sit back and relax as we handle all of your payroll liabilities" kind of deal, but in reality I ended up with thousands of dollars worth of IRS fines because of stupid stuff to do with the software I won't even go into. So it was a hugely false economy for me. Now I use an outside payroll service and haven't had a single glitch or fine in 3 years, and the cost is quite reasonable too. The peace of mind is incredible. When I used Quickbooks payroll I was constantly worried about whether or not everything was in order. And when things go wrong, Intuit support is quite honestly the worst I have ever experienced. I once spent 3 hours on the phone to them being passed around from idiot to simpleton to ignoramus - some of them didn't even know what a portable company file was despite it being a feature of the program, and none of them could fix my problem so they just kept fobbing me off on an endless loop of different departments. 
 
When you write a bad review of them on Amazon, some damage limitation bot from Intuit replies to your review with a canned "oh my goodness that shouldn't have happened, please contact me and we will fix your problem right away!" and of course when you do contact them you get the same BS as you got when you called customer support and they go silent once they realize they can't in fact fix your problem. Horrible company, horrible program. 
2016/06/16 00:06:20
craigb
Sheesh James, don't sugar-coat it!  Tell us how you really feel.  
2016/06/16 01:09:30
sharke
craigb
Sheesh James, don't sugar-coat it!  Tell us how you really feel.  




If I told you how I really feel I would:

 
 
 
2016/06/20 03:47:25
Moshkito
sharke
I feel the need to say that every now and again. 
Quickbooks is the most annoying program....EVAH




I am not a great fan of these at all, but I'm spoiled. Mom is a corporate/professional accountant with 40 years behind her, and she still takes her classes at 80 to make sure she is up to date and still has clients coming out of the woodwork!
 
About 's when I started helping her, my thought was that I could take some of the bad folks that we did their paperwork and make an effort to try and help them, and we could use the likes of Microsoft Money (then!!!), Quicken, or Quick Books (later), and such ... but in general, the three places I did their book-keeping for, all I did was set these up as a CHECK BOOK, and then I would go in at month's end, define each check, and where they belonged, and then pulled out a complete statement of expenses, deposits and such.
 
One problem ... I have never met a business person, that was honest with their "business". And in most cases, stealing, or trying to hide it from the state/feds, was more like around the 25 to 30% mark ... and I have been around mom and accounting stuff way too much to warn you ... you will regret getting caught one of these days, as it will cost you everything you got and then some!
 
Quick Books, is not designed for professionals, and you will need to separate the work you do in book keeping to the actual accounting, and inevitable tax returns, and monthlies to the state and such. 
 
In many ways, mom finally decided, and I agree, that it was easier when they brought in the Safeway bags with 3400 pieces of paper in it at the end of the month -- and we sloshed through it. At least we knew what we did with the stuff and where it all was used, although, I ... wait a minute ... a plastic doll for a car shop? ... yeah ... try hiding that ... (you know what I mean!). But, if you need to know, the "bills" from the purveyors for the stuff you brought in, NEVER came close to the expenses. Meaning that you paid out much more and you are missing slips of paper that account for about a third of it all ... and guess where most businesses fail?
 
A good accountant can help with the numbers when it's all there. They can not help you when there is too much missing and the numbers don't match. Quick Books or Slow Books or Peachfree. You name it!
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