• SONAR
  • MoveFile Failed; Code 183
2017/10/26 21:09:12
Sacalait
I just purchased the update to Platinum (I've been off the program for about a year).  I'm using Command Center to update.  I'm getting this error message:

An error occurred while trying to rename the file in the destination directory. 
MoveFile code 183
Cannot create a file when that file already exists.

I tried "ignore" (and there are a few of the files) and now Plantinum wont launch.

Windows 8.1 is the OS

Any help would be much appreciated
2017/10/26 21:12:27
Sacalait
Then Command Center crashes and I get an error.  After that, the Platinum icon in Windows is whited out. 
2017/10/26 21:32:40
Sacalait
Hmmmm..  After about six or so tries, it finally DID install!  Not sure what I did differently.  So, I'm good. 
 
**Duplicate post!**
2017/10/26 21:32:47
Sacalait
Hmmmm..  After about six or so tries, it finally DID install!  Not sure what I did differently.  So, I'm good. 
2017/11/24 18:21:50
mrneil2
11/24/17  I'm getting the same error code when I tried to install the latest SPLAT update (2017.10 (23.10.0.14)).  Then I tried to rollback to the Sept update and got the same code.
 
Not  a computer guy.  Can I ignore this?  How do I fix this?
2017/11/24 19:30:55
Sacalait
Trying running as Administrator.  I'm forgetting what I had to do.  It seemed like after a few tries it just worked.
2017/11/24 19:39:18
bitflipper
It's most likely a Windows permissions issue, perhaps a file that's open by another process. Try rebooting and run CCC as Administrator, which is always a good practice when installing anything.
2017/11/24 20:57:34
mrneil2
Thanks,  I always run as administrator and like Sacalait after several ties including restarts and reboots it just worked.
Files open slowly and are glitchy  Hmmm.
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