• SONAR
  • A favour to ask...
2013/01/10 20:25:53
jamescollins
Hi guys, I've been trying to get a valid Dimension Pro 1.5 installer for a couple of months now, but every link customer service sends me results in a corrupt file being downloaded. Here is the error message I get:


CRC failed in install Data\15 - Strings.7z.013
Unexpected end of archive



If it's something I'm doing wrong, please let me know, but it just seems to be a bad file/download.


So I'm wondering if anyone would be willing to send me their installer, as the sales guys just keep sending me the same bad link?! Not sure if it's legal or anything, but as many will know, I'm certainly a valid paying customer and have the serial numbers etc. to activate it, so if anyone would like to help out, please send the Dimension Pro 1.5 installer via YouSendIt, Dropbox or whatever. My email address is contact@grizzlystudios.com.au


Thanks!
2013/01/10 20:34:39
Marcus Curtis
If you are a valid paying customer then there should be a link to the download in your cakewalk store account. Log in to your store account and download from that link.
2013/01/10 20:36:46
jamescollins
True, but there isn't :-)
2013/01/10 20:37:22
scook
When others report problems downloading from their store account, a common remedy is to use a different browser or download manager. That seems to do the trick.
2013/01/10 20:51:26
jamescollins
Thanks  didn't even think of that, ill try downloading from a different browser next link they send me
2013/01/10 20:58:03
daveny5
ill try downloading from a different browser next link they send me



You don't need them to send you a link. Log on to your store.cakewalk.com account and download it from there. Use the Google Chrome browser. 
2013/01/10 21:42:44
BlixYZ
James, I am having a similar problem.   My account page showing my registered products has Dim Pro and Dim Pro 1.5 but NEITHER of them have a download link next to them.     CS was helpful and sent me a link to DL the full version but IT DIDNT WORK.    I replied to CS but I haven't heard back from them yet :(

I too need a full install of Dim Pro that works with X1.  
I have bought ever version of Sonar since Pro Audio 8!!!!!!!!!   (pre Sonar for those too young to remember)

I will follow this thread to see if you get anywhere- good luck.
2013/01/10 21:51:54
scook
The DimPro link is not by the registration info, it is located on the page linked to the X1 (or X2) download. The SONAR X1/X2 download links open to a page of several file links not just a single file. BTW, if you have any version of DimPro Pro available, you can patch it to v1.5 from the DimPro support page http://www.cakewalk.com/S...uct.aspx/Dimension-Pro
2013/01/10 21:54:11
stratman70
BlixYZ


James, I am having a similar problem.   My account page showing my registered products has Dim Pro and Dim Pro 1.5 but NEITHER of them have a download link next to them.     CS was helpful and sent me a link to DL the full version but IT DIDNT WORK.    I replied to CS but I haven't heard back from them yet :(

I too need a full install of Dim Pro that works with X1.  
I have bought ever version of Sonar since Pro Audio 8!!!!!!!!!   (pre Sonar for those too young to remember)

I will follow this thread to see if you get anywhere- good luck.


I had the same issue and it is exactly as Scook says.
2013/01/10 21:55:54
BlixYZ
yes, i remember now.  i installed that file and X1 doesn't recognize it because I have to install the version off my Sonar 8 disc FIRST (which of course I can't find).   

The CS guy wasn't surprised about my issue.   Isn't anyone else having this issue?

JW
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