Afrodrum
My case reported on June 2, number 318508, regarding Rapture is still not answered. Anybody experienced that? What to do ?
Cakewalk has NO phone support after supporting them since 1990 with $$$$.
Where do I go to put in my case number is 320495 to track it and follow up?--------------------------------------------------------------
Hello Steve,
Thank you for contacting Cakewalk! We look forward to being able to assist you.
Your case number is 320495. For your records, your inquiry is copied below:
I run Sonar Platinum version 2016.06 in Windows 10 with touch screens and connected to the Roland V-Studio 100. The V-Studio 100 control surface has two buttons that scroll through the tracks one by one is working fine and the 100 mm fader works with the selected track. My question is: How can I use the touch screen to select the desired track (instead of using the Track buttons), then use the V-Studio 100 fader to act on the track selected from the touch screen?
If you have additional details you would like to provide, respond directly to this email without changing this subject. We respond to most SONAR Platinum Support emails within 3 business days.
Best Regards,
Product Support
Cakewalk, Inc