2012/12/29 03:17:29
John
Vladasyn you have so many problems I think you should contact CW by phone. I believe you have brought this forum to its knees in trying to keep up with the various issues described.

I can tell you there is hope in that I for one do not see any of these problems on my system. I think you have substantial underlying problems that will make it very difficult to offer useful help. Sorry about this and I do wish you the best. 
 
2012/12/29 05:51:56
mettelus
mgwitt


The Correct Way To Uninstall Sonar is as follows: ...

I LOVE this post! Thank you for this early on in the thread. The only thing I will add is I had a freaky issue with X2 in that the part1.exe setup file was not the correct MD5 hash check, but the same byte size (this is very odd). I could only determine this by downloading them all again until I got matching files, and posted the hash checks a while ago. For any re-install, ensure the install files are correct, or it simply re-creates the same issues if that was the problem. My problem was a phantom bug, mostly associated with plug-in additions to projects, that white screened me and lost all work not saved in the process.
 
Out of my own morbid curiosity, did pre-purchasers of X2 (like me) with the quick fix have "clean running" versions of X2?
 
   Best regards,
   Michael
2012/12/29 05:52:16
Bristol_Jonesey
His problems will continue until such time as he follows the correct uninstall/install procedure

All I see are posts saying "it crashes" with n  attempt to diagnose & solve the problem.

I read earlier he's using 2 soundcards - that rings alarm bells immediately
2012/12/29 11:36:43
aj
Unfortunately, I'm sorry to say that my experiences were similar to the OP's. Started with Sonar 2, then 3, skipped 4 and 5 then upgraded to 6,7 and 8, ending up on 8.0.3.

Over all these versions and with multiple hardware platforms I can't say I ever had a rock-solid glitch-free experience at any time. I work in IT, so I know a bit about computers, and each platform was carefully set up to be stripped of unnecessary services, didn't run AV, wasn't network connected, and used an Edirol audio interface, directly connected to the host computer.

Either the audio engine would randomly drop out on me - especially with some plugins like RealStrat - or Sonar would crash. I learned that some Cakewalk plugs, like V-Vocal, were especially treacherous for this, but in general you could never feel entirely confident it wouldn't start behaving weirdly. I tweaked endless parameters, did DPC latency checks etc, etc but eventually one day I downloaded Reaper and tried it. I hated it at first and it lacks a lot of Sonar's depth but it never ever crashes or glitches, even with all the plugins I used with Sonar.

Now I accept that others have had rock-solid experiences with Sonar. I have no idea what magic incantations I should have made to resolve my issues - heavens above, I set up new hardware platforms, religiously updated all my plugins, and Sonar itself, and tried everything I could.

I've learned to live with Reaper's limitations - though I sure do miss a lot of Sonar's functionality. But nothing kills musical inspiration faster than a glitch or crash - it matters a lot more than if you were, say, doing spreadsheets or word processing or whatever because you're in a completely different mode of thought where the DAW needs to 'just work'.

I think - when everything is 'just so', that Sonar must indeed be rock-solid. But unlike other competing products it seems to be unusually sensitive to environmental differences and the audio engine is particularly easy to disrupt.  And when that happens it just 'drops out' and that's it. And when Sonar crashes it doesn't seem to properly close the audio device driver either, so you now have to often do a complete reboot.

After I set up my latest platform, I did a torture test with the audio tracks from Sonar's 'guilty' project by importing them into Reaper and copying them multiple times. Since the new machine is a laptop with a 5400rpm drive, we ran out of disk bandwidth around the 130 track mark, but even continuing to add tracks to several hundred, Reaper gamely continued, although of course there were glitches since the hard drive simply couldn't stream audio fast enough.

Conversely you can load up effects until your CPU meter is right into the red and again, although Reaper will eventually glitch, it never becomes unstable. Sonar, on the other hand, I always felt was 'right on the limit'. If you pushed it, it just quit in various unexpected ways. Indeed (although this, to be fair, is still version 8.0.3 which is the latest I have), that version on my new platform immediately started playing up just running through the sample projects, particularly the softsynth-heavy ones like Dark European Space Adventure, which played about 1 minute and then crashed Sonar.

You can argue that I've set something up wrong on this new machine (which, BTW, has a core-i7 and 8G RAM), but it's racked up about 3 months now with Reaper and a whole pile of softsynths without so much as a glitch, let alone a crash, so I'd be very interested to know what magic pixie dust it takes to get Sonar stable on it.

And one final thing, which kinda tells me how much care and attention is being paid to quality control at Cake these days. Try going into this forum with Firefox and you'll find that preview doesn't work (a box comes up with 'undefined') and that any post will end up with no paragraphs, just a single block of text. This means I have to post using Internet Explorer. That's depressing. I know running the forum isn't the same as developing the core DAW software but I'm sure the devs must have used this forum in the past and certainly the product managers do. To complacently ignore something like browser compatibility in 2012 - nearly 2013 - indicates a general lack of attention to detail that doesn't make me confident about the company as a whole.

2012/12/29 11:51:40
vladasyn
Good morning everyone. The world was not over, the new day began some what late but I am up and alert. If you were talking about me, I am "she". I do have more than one soundcard. Delta 1010 and Phonic Helix 18 Fire Wire. ASIO only alows one sound card, the other driver (windows) allows many cards. All my Ins/Outs listed per track. Till recently, there was no soundcard with more than 8 channels. I have many keyboards, I resent to get up every time I need to use another module and plug the cables. I use all available channels, or should I say- everything has something plugged in to it. Many keyboards and other gear like Roland Fantom have USB audio/MIDI port on them. The DAW should be able to integrate all of them. One interesting thing I heard was that Fire Wire device should not be Recording Time master. I should change it back to Delta- PCI. Other than that- nothing wrong with my set up. It used to be able to do the work fine, till 8.5 version. Then it went to hell.
2012/12/29 11:56:27
stratman70
vladasyn


Session Drummer is not responding. All tracks playing minus drums. Cursor is not moving and jumping back to earlier bars when playback stops. No more restarts tonight. Going to bed. This is my session. It was fun. Thanks for listening.  

Are you serious?
Try hanging dry wall, much less complicated than computers and music.
2012/12/29 11:59:10
hockeyjx
aj,

The forum software is 3rd party. It is what it is.

Just because you built a new box doesn't mean you've used top-end components or that all the components are good. Problems manifest themselves in different ways. I had bad memory that caused some strange problems. I didn't blame them on anything... I checked hardware first, then drivers and then software.

Some plug-ins don't play well with certain hosts, and some plugins are just plain crap. 

I haven't a crash problem with 8.5.3 or X1d or X2a.

I'm not trying to invalidate what you are saying, but I promise you your crashes won't happen on my system.


2012/12/29 12:21:49
mgwitt
robert_e_bone


mgwitt


The Correct Way To Uninstall Sonar is as follows:

To completely un-install SONAR X2 Producer from your computer. You will want to manually remove the SONAR installation files by deleting the following directories. Do this by doing the following:

1) Open the Run Prompt by holding down the Windows Key on your computer and pressing "R"
2) In the Run prompt type in the following and press [OK]: C:\Program Files\Cakewalk\
3) Delete the "SONAR X2 Producer" folder contained within

4) Open the Run Prompt by holding down the Windows Key on your computer and pressing "R"
5) In the Run prompt type in the following and press [OK]: %appdata%\Cakewalk
6) Delete the "SONAR X2 Producer" folder contained within

7) Open the Run Prompt by holding down the Windows Key on your computer and pressing "R"
8) In the Run prompt type in the following and press [OK]: %allusersprofile%\Cakewalk
9) Delete the "SONAR X2 Producer" folder contained within

Next you will want to delete your SONAR related registry keys by doing the following:

10) Open the Run Prompt by holding down the Windows Key on your computer and pressing "R"
11) In the Run prompt type in the following and press [OK]: regedit
12) Click [OK] will launch the Registry Editor. If prompted with a message "Do you want to allow the following program to make changes...", click [Yes].

*****
IMPORTANT: When you access the Registry Editor, create a backup by going to File > Export. In the Export menu, make sure you have "All" selected and that the "Save As Type" is set to "Registration Files (*.reg).

It is very important to create a backup of your registry because if you accidentally delete a registry key there is no undo function. You can, however, double-click on the Registry backup you made above to re-import your registry keys if you make any mistakes. You MUST re-import your backup (if needed) before restarting your computer.
*****

13) Now delete the following Registry keys:

HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer\X2
HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\SONAR Producer\X2


IMPORTANT: You will want to delete the "X2" folder at the end of these strings of keys. Do this by right-clicking on the ""X2" folder and selecting "Delete". Only do this for the "X2" folders in the locations above. If you do not see these ""X2" folders, proceed to the next step.

*Please note that this will remove any effects presets and key bindings you may have made in Cakewalk. You can back these up separately if you like from SONAR's Plug-in Manager and Color and Key Bindings menus.

At this point, you will want to re-install the product. We recommend temporarily disabling your startup programs by doing the following:

14) Open the 'Run' command again and type in the following: msconfig
15) Click [OK] and then click on the Startup tab at the upper right of the window that opens.
16) Uncheck all items listed, click [OK], then restart your computer. You can always recheck those items again at a later time.
17) Reinstall SONAR X2
Isn't there some content to remove, as well?  C:\Cakewalk Content\Sonar X2 Producer


(maybe you mentioned it above and I missed it - I dunno)


Bob Bone

Yes, however if you are planning to reinstall X2 you might want to save your projects etc. This only un-installs the program and install files so the same corrupt errors are not in your registry.
2012/12/29 12:27:32
Jimbo 88
vladasyn


Good morning everyone. The world was not over, the new day began some what late but I am up and alert. If you were talking about me, I am "she". I do have more than one soundcard. Delta 1010 and Phonic Helix 18 Fire Wire. ASIO only alows one sound card, the other driver (windows) allows many cards. All my Ins/Outs listed per track. Till recently, there was no soundcard with more than 8 channels. I have many keyboards, I resent to get up every time I need to use another module and plug the cables. I use all available channels, or should I say- everything has something plugged in to it. Many keyboards and other gear like Roland Fantom have USB audio/MIDI port on them. The DAW should be able to integrate all of them. One interesting thing I heard was that Fire Wire device should not be Recording Time master. I should change it back to Delta- PCI. Other than that- nothing wrong with my set up. It used to be able to do the work fine, till 8.5 version. Then it went to hell.

The 1st thing to do is put your system specs in the same place you have your "myspace" link.  That way people trying to help can see what's up and not be taking shots in the dark.
 
My suggestion...you seem to have lots of gear so you are not financially too restricted.  Buy a computer from  Jim at StudioCat.com or Sweetwater or Scott at ADK.  Then you will have someone who will prevent the seemingly endless computer conflicts you have before you even get started.
 
All I can tell you is this...I have a Sweetwater Creation Station. It came Fed Ex, I plugged it in and loaded Sonar and tons and tons of soft synths and it works fine with little effort.  Before Soft synths I had many, many synths and rack moduals using every possible midi channel.   Every once in a while I need to put in a call to tech support or come to this forum for a little advice. I spend about 360 days a year composing music with Sonar and have very little trouble.   
2012/12/29 12:52:02
vladasyn
I will get new computer before Spring, I promise. :). I am waiting to see what new processors Intell will release- Ive Bridge with 3770 K did not impress me (reading reviews). I am waiting for NAMM to see what audio interfaces will be released. I need 24 to 32 audio tracks. It is easy to say- get new computer. My audio interface (Helix Phonic 18 Fire Wire) does not have Win. 8 drivers. I can take my chances and install XP drivers. It might work, or may cause lots of problems. I was looking in to Beringer x32, but I do not want berhinger gear. Audio mixers are pricey, it is not easy buy, especially when you need computer as well. Also- I have 3 albums (40 songs) on this system. I need this system to work to be able to access the music I already have. Last album is not mixed/finished. Migrating 40 songs to new system is a pain. I had 3 hard drives, the files distributed all over the system, it will be hard to locate everything. Some songs are still in Logic- I migrated 10 songs in 2004, it was pain. I would like this system to be stable so I can mix the songs and release the album. I am sitting on it for couple years can not finish it because I have trouble with the system.
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