• SONAR
  • X2 + Alloy 2 crash
2012/12/31 08:22:50
tonydude

I'm getting some crashes with X2 and iZotope Alloy 2. 

When I open the project, it starts to load ok... then almost the last stage of loading both Sonar and Alloy 2 crash, generate dump files and exit.

It happens when I have Alloy 2 on the Fx bin of a Track.
e.g. 4x guitar tracks, each track has 1x instance of Alloy 2... if I close Sonar and re-open the project it crashes and Sonar shuts down.

It does NOT happen if I have Alloy 2 on a Bus.

If I start in Safe Mode and do NOT load Alloy 2 it works, but obviously this should NOT cause Sonar itself to crash.
NB there was an occasion where manually clicking Yes to each plug-in allowed it to open - so it could be a load time related.

I've not emailed Cakewalk support with this (yet), but any diagnostics I can do / identify patterns will save everyone time.

Here's what I'm running:
- Sonar X2a (i.e. recent patch) Producer
- Roland Quad Capture
- i7 875k, Gigabyte P55A UD3 motherboard (without any overclocking)
- 16Gb RAM

This happens on both the 32 and 64bit editions of Sonar Producer.

This happens on both Windows 7 and Windows 8 64bit (i.e. not O/S related). 

Any ideas what I should be looking for / trying out?

~ Tony
2012/12/31 08:35:35
rtucker55
Does it also happen on New projects or just the project you describe above? Might want to try using it in a new project created in X2a just to see if the crashes still occur.

Also, did you do the reset and re-scan vst's as described in the readme or install notes?

No guarantees but at least it would be another data point.

Kind regards,
Rick
2012/12/31 09:19:49
aleef
i was getting crashes with the iZotope stuff Alloy/Ozone when i had a mixture of other 32bit plugs and 64bit plugs under Bitbridge.
2012/12/31 13:28:00
tonydude
It happened on new X2 project admittedly before X2a.
Yes I did reset and re-scan the VST's.

The crashes occur in the 32bit version of Sonar as well - does this still use Bitbridge? 

Off memory when installing Alloy 2 it asked for two VST folders i.e. one for 32bit and one for 64bit Vsts. I can see the Alloy DLL's in both:
- C:\Program Files\Cakewalk\Vstplugins
- C:\Program Files (x86)\Cakewalk\Vstplugins

I could try disabling/enabling the DirectX/Vst versions of Alloy 2.


Any other ideas?
2012/12/31 15:53:44
tonydude
I've sent the dump file to Cakwalk (problem 14241).
2012/12/31 18:54:31
dcasey
tonydude - have you notified iZotope as well?  Do you have another machine or DAW (software) you can test with - just to see if it might be system related?  I assume you are loading Alloy from the vstplugins sub-menu rather than the Directx version via Audio FX -> iZotope -> Alloy 2 - correct?  

I created a simple 1 stereo track project with Alloy 2 (2.01) in the FX bin and I can re-launch and re-open the project without problems.  I cloned the track several times and repeated the process - no issues.

I created the original project in X2 then I upgraded to X2a, opened the project and cloned one of the tracks with Alloy; saved, then re-launched and re-opened again without an issue.  I tried the test with Alloy open (minimized) and that didn't make a difference.  I used some Pro Channel modules on tracks and the Master bus - then I really got dangerous and loaded iZotope Trash 2 in a track FX bin that has Alloy 2 in it, and that too was uneventful.  My last stab at messing things up was to put Guitar Rig 5 in the Master bus, and a 32-bit Voxengo plug on one of the tracks - still no issues.  Sorry, I don't have Ozone on this machine - surely that would have done it.  The project is 44.1/24-bit - if that matters.

I did this test on my laptop; an Intel i3 M 370 based machine with 8GB of RAM, Win 7 64-bit Home Premium, and an Echo Audio Indigio IOx audio interface.  I haven't installed X2 on my main DAW yet - I'm not quite ready to take that leap of faith.

2012/12/31 20:10:10
stratman70
Hey Tony
 
Just as a matter of reference I use Alloy 2 on almost every track in every project. No issues with it at all. None with alloy 1 or Ozone 4 and 5. They are the most stable plugs i have bar none.
My specs are below.
2013/01/01 05:52:01
tonydude

It's being loaded via Audio FX -> iZotope -> Alloy 2 on each track and didn't use Clone Track.

It's the same physical PC albeit I have performed a clean install of Windows 8 (previously was Win7).

There is another PC downstairs, it's the girlfriends Win7 Media Centre box... so will have to wait until Coronation Street isn't on(!)


I've created a 'test crash' project, so far:
- created 4x empty tracks added a fresh instance of Alloy 2 to each
Test Crash Project re-opened OK - puzzling so far!

What about the settings of my Quad Capture? I have Audio Buffer set to 5 and a Buffer Size of 128 samples. Am recording in 44.4 KHz and 24bit.

Haven't raise a support ticket with iZotope yet (I will) - but Alloy 2 has sent them crash information.

Hope I can get some more information together - dump files are a lot of information to trawl through and time consuming for support. 

Alloy 2 gets some amazing results... until I close and re-open the project. :-( I've been creating templates to try and retain my work.
2013/01/01 10:28:40
stratman70
tonydude


It's being loaded via Audio FX -> iZotope -> Alloy 2 on each track and didn't use Clone Track.

It's the same physical PC albeit I have performed a clean install of Windows 8 (previously was Win7).

There is another PC downstairs, it's the girlfriends Win7 Media Centre box... so will have to wait until Coronation Street isn't on(!)


I've created a 'test crash' project, so far:
- created 4x empty tracks added a fresh instance of Alloy 2 to each
Test Crash Project re-opened OK - puzzling so far!

What about the settings of my Quad Capture? I have Audio Buffer set to 5 and a Buffer Size of 128 samples. Am recording in 44.4 KHz and 24bit.

Haven't raise a support ticket with iZotope yet (I will) - but Alloy 2 has sent them crash information.

Hope I can get some more information together - dump files are a lot of information to trawl through and time consuming for support. 

Alloy 2 gets some amazing results... until I close and re-open the project. :-( I've been creating templates to try and retain my work.

Tony
 
Wonder if it's Win 8? AS stable as Alloy and Ozone have been for me for years I would believe they are petty solidly built and win 8 wouldn't be an issue-But you never know I guess..
 
I am going to install Win 8 on my laptop. When I do I'll see how Alloy 2 does with it. I'll follow the thread and once I get it loded I'll report back here. Hopefully I can do it this weekend.
Hope you get it sorted out before that.
2013/01/01 17:29:26
tonydude
Cheers for the help.

It might be hardware... Windows is now failing to boot on that drive.
Doing another re-install of all my music apps, will see how it goes. Thank god for the holiday period(!)



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