I am indeed using the Insert>Soft Synth and creating a simple instrument track. The user interface pops up fine, I see the "keys" acivate when I press a key on my controller, I see a signal on the channel but nothing on the master channel and no sound. I'm routing everything identically to how I route my other soft synths which all work fine. But no signal from channel to master in Piano One. I've tried re-downloading and installing.
Is there some "duh, you idiot" mistake I'm probably making?