2012/12/22 08:02:40
ALONE1
Hi guys im new to the forums,I want to download the demo of Sonar X2,when i submit for the download of the demo,the link does not show up in my mailbox.I checked the spam folders and it isnt in there.Can someone please help.I want to maybe buy it for a xmas present to myself.hehe .Thanks for any responses.
2012/12/22 08:24:35
robert_e_bone
I just did the whole process of asking for the download, and it showed up in my inbox in about 2 minutes.

Bob Bone
2012/12/22 08:36:42
FastBikerBoy
Try a different browser. I get all sorts of different experiences with different browsers. I use FFV5 but need IE Tab  for the Cakewalk store.
2012/12/22 08:50:09
ALONE1
Hi Rob.I tried it again, waited a few minutes and the mail is just not showing up.
2012/12/22 11:45:26
scook
Contact CW directly, they should be able to help you http://forum.cakewalk.com/fb.ashx?m=2153831
2012/12/22 12:22:22
ALONE1
Hey Scook thanks for the reply.Just one question,To email customer support.use must have  a serial number.I dont own X2 .Any suggestions?
2012/12/22 12:30:21
scook
I do not believe you have to have a serial number to ask a presale question. You could also try posting in the E-Store forum above it is monitored by customer support. Keep in mind it is the weekend and it might take until Monday for a response.
2012/12/22 12:43:46
ALONE1
Thanks Scook .Maybe the demo is on a computer music mag?
2012/12/22 13:26:00
robert_e_bone
I used Chrome, and it generated an email that I got right away.  I would also imagine that IE would work.  

Can you give another browser a try?  If it doesn't work, just uninstall, and if it does work, then you have the weekend to play with the demo, rather than waiting for Monday's AFTERNOON opening of tech support at Cakewalk.

Bob Bone

2012/12/22 13:30:07
robert_e_bone
Since I already have a Cakewalk account, connected to my email, I thought I should run my test again using a different email that is NOT connected already to a Cakewalk account.

I just again requested a demo, and sure enough, the email went to the different email address I plugged in.

I went to this link to fill out the request for the demo:

http://cakewalk.com/Products/SONAR/Web-Trial.aspx

The above page IS running Active Server Page scripts, so maybe it doesn't like whatever browser you are using.

Bob Bone

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