I saw the other thread but rather than hijack that one I thought I would create my own.
Long story short I submitted a problem report. A month later got not that I should contact tech support. Sent email to tech support...no response for over a month other than the automated reply.
A week ago I PM'ed a cake staffer Andrew and have not heard from him either.
Phone support is an option if I want to stay up all night (I am currently in the Phillipines).
I'm just venting now as I can't do anything in the studio anyway at the moment. We just had a big typhoon here and power is still not restored we are using generator.
Now I gotta post this and open IE to fix it....phhhttttttttt!
post is Fixed, tech support not so much.