Btw, Just tested Maschine 1.8 with Studio One 2.07 and you can use the 'Count in' with NO troubles whatsoever. Not to mention the new 'Host Controls' work great as well: Insert Maschine as VST, open Controller editor, check 'enable host control', options, external devices, add mackie control, recieve from Maschine In.... Studio One Host control complete with Count in. (One thing I don't like is the erase button is the stop button, so there's no erase/replace when using host control.... tried setting the assignment to off for the erase button in controller editor, but it doesn't give the erase back, just does nothing). Side notes on Studio One version 2.07: Audio Snap works flawlessly in SO2 as well. So does VST3 stuff (loaded up vocal Rider, enabled sidechaining, went to the music bus, add send (sidechain) and Vocal rider is able to compensate for the music. Yaay!!

Guyz , let me give my humble input :

everything started with Kore and i was having synch issues as well as the first midi note skipped (not layed)!!

the when i first starting to use maschine , the first thing that jumped to my face is the incredible latency this solution create versus for exemple my Wdm based Akai MPd24 dirvers ....i mean buufer like 96 seems like 512 with other controller !! for real ... (some wrong with NI and Sonar communication)


I have no isssue in sonar since i'm using mashine to sequence in and use sonar metronome at 0 (count down)

So for all S1 users ...: do you see/feel a difference in latency (pad response for exmple) in S versus Sonar (of course same project , soundcard , same buffer..)

Funny...   I just noticed this yesterday using MUX from Mulab.   No big deal for me as I simply turn the metronome count-in off - a one bar leadin does the trick.   But while it's nothing I'm concerned with I am glad I read this thread since I probably wouldn't have made the metronome connection.  At least not that quickly.
 

For those interested, here is the return email I got:

"I unfortunately didn't get a chance to speak with the NI Maschine specialist this afternoon. However, I sent him, Bill and Seth an email so we can get started on a solution starting Monday. Best,

Dean Capper
Product Support Representative
Cakewalk, Inc"----

If you have not called yet, please be sure to let them know you are having the problem.  This will hopefully help prioritize the fix!

Seth, Ryan, Bill (I know you are working on it), just checking on any progress.  THanks...we are anxiously awaiting!

Hi,

There's no way we will be able to share a timeline.  However, we'll do everything we can to make sure this issue is addressed in X2's first official update.

Bill Jackson [Cakewalk
]

Hi,

There's no way we will be able to share a timeline.  However, we'll do everything we can to make sure this issue is addressed in X2's first official update.

thanks Bill.. thats the best we all can hope for so its really appreciated... anyway..the bug has been lurking around so it hardly qualifies for a "quickfix" anymore!.. :)

If your lucky, they'll fix it in X3 and charge you for it. I'm STILL unable to Fastbounce timecode based plugins in X1. Emailed and called repeatedly as soon as Cakewalk Broke it in X1d (march). Did they care, they might have Tried to Pretend to, but NO. They LIED and said that an update was in the works. Turns out the update was an upgrade (much different monetarily) They left all of us hanging. I'm currently doing trial versions of the competitors and the Lucky DAW company will get my crossgrade $ Plus at least $1200 for a bigger interface. General consensus in doing business is that it is ALWAYS cheaper to hold on to the customers you have as opposed to having to find new ones. It could have been X2 upgrade and 2 octacaptures... Oh well.

Blogman

If your lucky, they'll fix it in X3 and charge you for it. I'm STILL unable to Fastbounce timecode based plugins in X1. Emailed and called repeatedly as soon as Cakewalk Broke it in X1d (march). Did they care, they might have Tried to Pretend to, but NO. They LIED and said that an update was in the works. Turns out the update was an upgrade (much different monetarily) They left all of us hanging. I'm currently doing trial versions of the competitors and the Lucky DAW company will get my crossgrade $ Plus at least $1200 for a bigger interface. General consensus in doing business is that it is ALWAYS cheaper to hold on to the customers you have as opposed to having to find new ones. It could have been X2 upgrade and 2 octacaptures... Oh well.

Hi Blogman, I keep reading posts from you about how you feel about our support (this post http://forum.cakewalk.com/fb.ashx?m=2685922 among many others). I think it is unfortunate considering that these guys work extremely hard. I will defend them till the end of time that they're very smart and hard-working individuals. If you think otherwise, maybe you had a unique poor experience? It just seems uncharacteristic because these guys are knowledgeable and have a lot of experience and are honestly doing the best they can. They're not random people we picked up off the street with no background. We're also a very small team and not some huge call center. We also don't charge for support. In fact, I have hundreds of emails from end users praising us for having a support team where people pull from their own knowledge and don't read off scripts to find solutions for what can sometimes be insanely complicated issues.

Anyhow, nobody is perfect and of course we get complaints. Sometimes they're warranted, and sometimes not. This is just the nature of any service related work ever. I've had people complain about me too which really bummed me out since I show up day to day making an honest best effort always. Sometimes I strike out occasionally with resolving issues and sometimes people just want to yell at someone, anyone. I'm sure there's plenty of knowledge you have that I don't and vice-versa.  I'm sure there are plenty of forum members with more knowledge then myself on a VARIETY of topics. I've learned quite a lot from the folks here as well. At the end of the day though, I would hope we could all treat each other as equals and with respect. We're all working in the same industry after all, and this shouldn't be a battle between the company and the end users. We should be working together.

The reason I'm writing you is I'm wondering are you perhaps misquoting us? Because it seems you are and that things are being taken out of context completely. Since you seem determined to call us out on lying repeatedly and publicly, I'd like to attempt to set the record straight and clear up the possible confusion here. 

I followed up months ago with one of our support reps asking him why he promised a fix to something that might not have happened. I was legitimately concerned about it myself since we were past development for SONAR X1 and our support reps never promise fixes for things unless they've already happened and are available for customers. The rep you worked with clarified for me that he did not promise any fixes regarding this Fast Bounce issue. He even sent me the email he had sent to you. Here's the exact quote:

From: [Removed]
Date: Mon, May 14, 2012 at 1:33 PM
Subject: Melodyne issue
To: [Removed]
Hey Michael,
Just wanted to give you a heads up - in talking with another Melodyne user having crashing based issues in SONAR Producer X1d, I stumbled on this forum thread:
http://www.celemony.com/userforum/viewtopic.php?f=13&t=9316
You aren't getting these crashes from what I gather, however, I'm wondering if this resource leak could be a part of the issue.  Stay tuned, because it looks like an update is in the works.

--
Best Regards,
[Name Removed]
Product Support Specialist
1-888-CAKEWALK
http://www.cakewalk.com

It looks like he was referring to a crashing issue with Melodyne specifically... which was an update in the works from Celemony. This did end up happening, but it wasn't something on our end. So, how is this us lying to you? I don't understand. It's very possible I don't know the whole story, but based on all of the back and forth I can dig up on our end I don't think anybody lied to you. If you have information I don't have, please let me know. 


If you had a poor experience with a representative or something we're unaware of, perhaps we could take care of this appropriately by submitting a complaint via the proper channels?

Ryan I can testify to the quality of the support staff. I had a problem that was quickly cleared up by one call. But what was very remarkable was that I mentioned that my store account was to say the least mess up. He said he would take care of it and he did. He did as soon as I got off the phone. Now this may seem nothing much but keep in mind that I did not ask him to fix it he volunteered to and he did.

Its been that way with CW support as long as I have been a customer. I have never had anything but outstanding service from all the CW people I have every contacted.