The DSF Strings Expansion pack link here in the US for some people also wasn't showing up - there are some other threads about that out there.

Cakewalk has acknowledged that they have some sort of issue there that they are working on.

I found instant satisfaction through a phone call - they quickly generated a download link for me while I was on the phone and sent the email to me.  The whole call took less than 10 minutes - probably closer to 5.

Also, Dim Pro in X2 is still version 1.5, so if 1.5 is installed already then there is no need to install it again.

Hope that helps, 

Bob Bone

Bristol_Jonesey


You should also see new registrations for any X1 Pro Channel modules which you bought separately, such as the Leveling Amplifier, Concrete Limiter etc.

Hmm, that's weird then, my PC2A still has the old date:


30/03/2012
ProChannel Module - PC2A T-Type Leveling Amplifier

robert_e_bone


The DSF Strings Expansion pack link here in the US for some people also wasn't showing up - there are some other threads about that out there.

Cakewalk has acknowledged that they have some sort of issue there that they are working on.

I found instant satisfaction through a phone call - they quickly generated a download link for me while I was on the phone and sent the email to me.  The whole call took less than 10 minutes - probably closer to 5.

Also, Dim Pro in X2 is still version 1.5, so if 1.5 is installed already then there is no need to install it again.

Hope that helps, 

Bob Bone

Ah, maybe it was my email to customer services that did the trick then, who knows.

I may well install Dim Pro again (as I now have CDs) but I guess there's no point in registering it again as they are both version 1.5 (I'll just use the reg code I already have).

Thanks

Jackie

Not sure why you want to install Dim Pro again, since it hasn't changed.  

Bob Bone

robert_e_bone


Not sure why you want to install Dim Pro again, since it hasn't changed.  

Bob Bone

I just thought a fresh install of everything might be a good, uncluttered thing but maybe I won't bother.

Nothing from my X2 purchases are showing. 

 Would retail shop advise Cakewalk I have purchased X2? 

 Am I being a bit dim? I can't work out how Cake would know I have bought X2?

SilverfoxUK


Nothing from my X2 purchases are showing. 

Would retail shop advise Cakewalk I have purchased X2? 

Am I being a bit dim? I can't work out how Cake would know I have bought X2?

Here you go:


http://www.cakewalk.com/register/default.aspx


  Use the same email address as your Cakewalk Store account. 


If the new registrations haven't appeared in your account tomorrow (along with your DSF download link), send customer services an email with the online form here:

http://www.cakewalk.com/support/contact/csr.aspx



edit:
You'll want to make sure you get it all sorted this month so that you can get the free DSF Strings (and then the other Content Club bits and pieces that start from next month).

Ah, that would be why... :p

 I've always downloaded before. (apart from my first venture into Sonar with Sonar 6 HS...time flies)

 Thanks again Jackie!

Jackie

SilverfoxUK


Nothing from my X2 purchases are showing. 

Would retail shop advise Cakewalk I have purchased X2? 

Am I being a bit dim? I can't work out how Cake would know I have bought X2?

Here you go:


http://www.cakewalk.com/register/default.aspx


Use the same email address as your Cakewalk Store account. 


If the new registrations haven't appeared in your account tomorrow (along with your DSF download link), send customer services an email with the online form here:

http://www.cakewalk.com/support/contact/csr.aspx

No problem. :)

You'll want to make sure you get it all sorted this month so that you can get the free DSF Strings before the promotion ends (and then the other Content Club bits and pieces that start from next month).

SilverfoxUK


Nothing from my X2 purchases are showing. 

Would retail shop advise Cakewalk I have purchased X2? 

Am I being a bit dim? I can't work out how Cake would know I have bought X2?

from your registration.
 
and it will only show up in your e-store account if you used the same email address when you registered it.
 
 
also, give it some time after registration.  it took about a week before mine showed up in the e-store account after I registered it.