CakeAlexS
Glad you've calmed down Mystic ;).
Among all the forums i participate in, Cakewalk is the leader by a large head and shoulders in user community quality & participation and also company participation... They are here to make Sonar a better product... and while i can accept the forum software could be better it does not impact me one bit as is...
On a personal level I am simply not of the opinion that ranting gets results and is much more likely to deter an company participation and divert what may have been valid commentary into a discussion on delivery (and you can see i am not the only one in this thread who considered your approach "ill-advised")..
Other than that i simply observed your actions were inappropriate relative to the generally high quality of issue resolution here.. in delivery, placement and in context... no offense was intended so if any was perceived then i apologise... but i sure didnt need to calm down ;)