• SONAR
  • No audio! Please help me start (p.11)
2012/10/15 10:04:18
Afrodrum
Thanks Arachnaut, indeed I tried that as well. The system refused to update saying that my current Microsoft driver is already the best that exist
2012/10/15 10:07:36
Afrodrum
What if we go with Microsoft UA-25 driver and see if can make X1 recognize it for playback and recording ?
2012/10/15 10:13:54
arachnaut
Is this an unsigned driver?
You can override that with a Policy change:



2012/10/15 10:17:22
robert_e_bone
I do not have any more options to try - It appears to me that their Win 7 x64 drivers suck.  Nothing I can conceive of has worked, and I just do not know what else to do.

The last thing I can suggest is that you try to email support and run down the list of what we tried with them.  I did not see any sort of phone number to contact them directly, just the email option.

Do not forget at at some point you will want to UNDO the change we made in the Local Group policy Editor - so that Windows is set back to its default processing for USB driver installations.

When you get into that policy in the editor, just change it to "Not Configured" and restart.

Bob Bone


2012/10/15 10:18:11
Afrodrum
Did that as well. Automatic windows driver is now blocked but it seems that Roland driver does not recognize the device once UA-25 is plugged in during installation
2012/10/15 10:23:39
Afrodrum
Bob, thank you for your time and all you did. Indeed I will contact Roland and undo Local Policu settings. Don't forget I owe you decent amount of Polish beer :-)
2012/10/15 10:25:20
Afrodrum
Arachnaut, do you think I will be better of with Saffire Pro14 like yours ?
2012/10/15 10:25:59
robert_e_bone
I was trying to tell you to UNDO that change we made that told Windows NOT to install drivers automatically.

Once we are all through with this you want to make Windows go back to its DEFAULT processing, where it WILL install drivers automatically.

I DID find a phone number for support here in the US for Roland.  I can call them in about 45 minutes and see what they say about all of this.

I will do so,and post results of that phone call.

Can you possibly be on hand at your computer in 45 minutes to 1 hour from right now?

They may well want to try a few things and I need you to be there so that we can do this.

If you cannot be there, then please tell me a time today that you will be available, and I will call them then.

Thanks, 

Bob Bone

2012/10/15 10:32:28
arachnaut
Afrodrum


Arachnaut, do you think I will be better of with Saffire Pro14 like yours ?

I don't know. I like it. I use on old driver (Version 2.2). Version 3 is current, but I don't feel the need to change because 2.4 was a step back.


Audio drivers are usually one of the poorest parts of Windows installations because the market is so small - not as many test cases.
2012/10/15 10:36:53
Afrodrum
Bob, yes, of course I will be around, THANKS
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account