I was trying to tell you to UNDO that change we made that told Windows NOT to install drivers automatically.
Once we are all through with this you want to make Windows go back to its DEFAULT processing, where it WILL install drivers automatically.
I DID find a phone number for support here in the US for Roland. I can call them in about 45 minutes and see what they say about all of this.
I will do so,and post results of that phone call.
Can you possibly be on hand at your computer in 45 minutes to 1 hour from right now?
They may well want to try a few things and I need you to be there so that we can do this.
If you cannot be there, then please tell me a time today that you will be available, and I will call them then.
Thanks,
Bob Bone