I would like you to:

1.  Hit the Windows Start button
2.  Type in: Device Manager, then hit enter.  This will start the Windows Device Manager
3.  Expand the tab for Sound, Video and Game Controllers.
4.  You SHOULD see an entry for your UA-25 device - might be called Roland/Edirol UA-25 - something like that.  Double-click on that entry, and it will open up the Properties dialog box for that device
5.  Look to see if it tells you the device is working properly.  If it is not (or you saw like a yellow triangle next to it in the list of devices - then you have a bad install of drivers.  If the device IS working properly, then I would like you to click on the Drivers tab for the device, and tell me what the Driver Provider, the Driver Date, and the Driver Version.

Also, I asked you to list for me two other things.  First, I would like a detailed list of specs for your computer system, so that I know (and the others in the forum that may help with this for you) what kind of system you are working with.  It will help guide us in how we approach helping you.  Without that info, many forum folk would not even respond to you, other than to tell you once to provide that info.  The second thing I asked you to post was to let me know if you wanted to be able to call me on my cell to help walk you through this set of issues.

So, gather your thoughts and choose a path.  I and we stand ready to help you, but can only do that if you respond to the rather basic requests that have been made of you for more info.

Bob Bone

I am not going anywhere - I told you I would help you and meant it.

That's COOL you are in Poland.  I have been to many other places in Europe, but was never able to make it there.

So, THAT answers the question about you calling me.  I know you are 5 if not 6 hours later than me in your time zone, so I will stay with you on this as long as possible, so that you can go to sleep at least knowing that this stuff is working.

Look at my last post and once you finish downloading the drivers, please tell me that, and also give me your system specs, and tell my about the driver information.  I gave you steps to locate that on your system.

Also, do have a name  other than AfroDrum?  I am Bob

Thanks, 

Bob Bone

Any luck getting the driver info?  Sometimes Windows installs drivers automatically, but they are not the right ones.  This is why I am asking for those.

I am not trying to rush you - I am just trying to be sensitive to your time zone, 

Bob Bone

My name is Pawel. My system is based on some latest Intel 12core CPU, Windows7/64 ,  and 24GB RAM. I will check specs with my tech tomorrow, he is going to replace fans, video card and some other stuff that is why we call it not finished.

I am not going to sleep until its done :-)  

I have downloaded driver again, the installation process starts with the request to uninstal UA-25 driver and unplug. Then the installation starts, then it ask to plug UA-25 again, then installation window goes grey and I got a message on the bottom control panel that automatic installation is succesful as if it was initiated by plugging the USB cable rather than launching "setup" driver installation file from Roland site. 

Now I am off to Windows Start button as instructed

Thanks, Pawel. - sorry you have to do this with no pizza AND no hugs!

I got your list - fan installation is a set of changes to your system that is completely transparent to the rest of it being 'done' - thank you for the explanation, AND for providing your specs.

I will look for your results post with the driver info, 

Bob Bone

I DO think I see what is happening with your installation.

We can fix this - I want to look at the driver doc for the version you are downloading, so I will wait for your post, 

Bob Bone

Driver Provider,                   Microsoft

the Driver Date,                   2010-11-19

and the Driver Version        6.1.7601.17514

Seems like I should have driver provided by Roland, right?