• SONAR
  • No audio! Please help me start (p.6)
2012/10/14 21:16:00
robert_e_bone
OK - I have to go figure out WHY we cannot get this correct driver installed, and I am just out of brain.

Please let me know tomorrow when you are available, and I will try to see what is happening.

Can ANYBODY jump in here and convince Windows not to keep hijacking the driver installation process?

I will continue helping you tomorrow - try to get some sleep, and don't give up.

Bob

2012/10/14 21:23:07
Afrodrum
Bob, thanks, I owe you one!  Anytime tomorrow, I go Keith Richards way
2012/10/14 22:07:04
Afrodrum
 
2012/10/15 04:53:24
robert_e_bone
I am going to have to do some digging at my end - which I will do in the next couple of hours.

I'll be having a GIANT cup of coffee shortly, then after some of my neurons fire up I will see what's what with this.

The only stupid part of this is getting Windows to stop trying to get its own stupid drivers installed.  Once we get you past that, you will be in FINE shape.

Hang in there, 

Bob Bone
2012/10/15 06:04:50
robert_e_bone
OK - did some digging and have another thing to try.

Please post when you are available and I will check back to look for you and we will continue

Bob Bone
2012/10/15 06:24:18
STinGA
Actually I used to have this same problem with my old ua25.

I've not read everything else however, I changed the driver mode from WDM to ASIO and bingo all sorted. 

It may be the other way round but, you get the idea.

Give ia go.  HTH


2012/10/15 06:24:59
Bristol_Jonesey
daveny5


Nevermind. 


Great album!
2012/10/15 06:27:07
robert_e_bone
This is an alternative method of control the auto-install of the drivers by Windows.

First, we need to undo the other settings change we made:

1.  Hit the Windows Start button
2.  Click on Devices and Printers
3.  Right click on the computer icon for your computer
4.  Click on Device Installation Settins
5.  Click on the radio button for Yes, Do this Automatically (Recommended)
6.  Click on Save Changes

OK, with that done, we move on to set up the alternative method of controlling Windows device installation actions:

1.  Unplug your interface
2.  Hit the Windows Start button
3.  Type gpedit.msc and hit enter - this opens the Local Group Policy Editor.
4.  If the Do you want tolet this program make changes message pops up, click Yes


You should now be in the Local Group Policy Editor, and we can make our settings changes:

1.  On the left side, Expand Computer Configuration, expand Administrative Templates, expand System, expand Device Installation, and then click Device Installation Restrictions. 


2.  In the right window, double-click Prevent installation of devices not described by other policy settings.   This opens up that policy for editing.


3.  Click to select Enabled, and then click OK.  This tells Windows that unless you specifically enter a device, it will not attempt to install any device drivers, such as your interface.  This policy overrides all other policies.


4.  Restart the computer


5.  Hit the Windows Start button


6.  Type Device Manager and hit enter.


7.  Navigate to where your interface is listed, under Sound, Video, and Game Controllers.


8.  Right-click on the interface device, and click on uninstall.  This should uninstall the device.  If this makes you also have to restart again, go ahead and do so.


At this point, the interface device should no longer be present on your system, and we should be able to run the proper device driver program:


1.  With the device unplugged, start your device driver installation program
2.  When it asks you to plug in your interface, do so.
3.  Follow the instructions for the install.  The Windows Device Driver Installation may start, but that should only be in connection with your proper driver install program's running, and should not be Windows trying to auto-install any drivers.


At the end of the above, if all goes well, you should have the proper drivers installed.  Please then go check under device manager at the driver details, and post back with that info, Driver Date, Version, etc...


OK?  I HOPE this works, and am anxious to see what happens this time around.


Bob Bone






2012/10/15 06:28:39
Afrodrum
Hi Bob, I am in now
2012/10/15 06:33:40
robert_e_bone
Afrodrum


Thanks, same as my X1 the computer is three days old and its not completely finished yet. It has some monster 12 core processor, 24GB RAM, Windows 7.  I will attach specs to my ID as soon as its finished.

The moment I plugged UA-25 in the system recognised it as the soundcard and I could play with no problem mp3's, you tube and X1 samples.

I went to EDIT->PREFERENCES->AUDIO->PLAYBACK AND RECORDING and switched to ASIO.

Then I went to EDIT->PREFERENCES->AUDIO->DEVICES and my UA-25 is not listed in INPUT DRIVERS window neither in OUTPUT DRIVERS windows. Both windows are empty. I downloaded UA-25 driver from Roland site and the installation went knowhere in the middle - at one point NEXT button went grey.
This was one of the first things he was told to check, and above he seems to say he has done that, although I am not sure of where the above was left.  Maybe he needed to APPLY the change to ASIO mode to then be able to see the it in the devices list?


Please review and post back, 


Thanks, 


Bob Bone


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