Good new on the driver installation hijacking - but not so much on the other.

Please tell me exactly WHICH driver you downloaded from the site?

Also, please elaborate on the 'not recognizing the device' message.  Did the driver installation complete?

Please tell me what happened, exactly, during the installation process.

Thanks, 

Bob

I have just downloaded driver for Windows 7/64 again. The installion starts, it asks me to plug device, I do it and then nothing happens. Installation window is still there with both "PREVIOUS" and "NEXT" buttons greyd

Is there a driver VERSION that you downloaded?

Also, what kind of port do have this plugged into?  USB 1.1, 2.0, or 3.0?

Bob

UA-25 Driver Ver.1.0.0 for Windows® 7 64-bit Edition

I have USB 2.0 and 3.0,  tried both.

Wait a minute, readme says something advance swith to be "on" on the device. Let me try it again

There are READ ME instructions for this installation.  Did you read them?

Here they are, in case you have not.

Installation * To reinstall or update the driver, refer to "To reinstall." 

1. Start up Windows with all USB cables disconnected. (except for keyboard and mouse) 
2. Exit all applications before you begin the installation. 
3. Double-click the Setup icon. 
4. If a message informs you that "Driver installation must be performed by an administrator," you must log on to Windows as a user whose Account Type is Administrator, and then perform the installation. 
5.  A confirmation screen regarding User Account Control will appear, click [Yes]. 
6. The message "UA-25 Driver will be installed on your computer. ---" will appear. Click [Next]. 
7. If any other message appears, follow the directions of the message. 
8. Click [Next] to begin installation. 
9. If a dialog box regarding Windows Security appears, click [Install]. 
10. The message "Ready to install the driver. ---" will appear. 
11. If any other message appears, follow the directions of the message. 
12. Set the UA-25's ADVANCE switch to the "ON" position. 
13. Use a USB cable to connect the UA-25 to your computer. 
14. The driver will be installed automatically. 
15. When the "Installation has been completed." message appears, installation has been completed. 
16. Click [Close] to close the "Driver Setup" dialog box. 
17. If the "System Settings Change" dialog box appears, click [Yes] to restart Windows. 
18. Refer to "Before you begin," and make the necessary settings for using the UA-25. 
19. You won't be able to use the UA-25 unless you make these settings. 
20. If you are unable to use the UA-25 after connecting it, it's possible that a problem has occurred. Refer to "Troubleshooting." 

These instructions came from a Chrome document contained within a folder called Read Me in your driver installation download folder.

SOOOOO - Please tell me what EXACT steps you followed.  If not the ones as above, then PLEASE go back and do the steps that THEY ask you to perform.

Post back and let me know what happens at the end of the installation.

Bob

Nope, same result :-(    (and yes I read "readme", overlooked "advance" switch)

Did you have the device UNPLUGGED prior to starting Windows  If not, do so, and restart Windows.

Then go back through eacn and every one of the installation instructions exactly, and tell me what happens.

Also, did you make sure the device was UN-Installed prior to doing ANY of this?

Please DETAIL your answers to EACH question above in your next post.

Bob

One more thing.

Just for grins, when you re-run the install, instead of just running it, rich-click on it and Run As Administrator.

Bob

1. device was unplugged, (otherwise it will not uninstall)
2. was uninstalled, then system restarted.

OK, I'm off to do it all again, it will log me out for a minute

I do everything as instructed (except for "advance switch" at first few attempts) and nothing happens after execution of point 13 "Use a USB cable to connect the UA-25 to your computer"