• SONAR
  • if you buy X2 upgrade from a retailer
2012/10/09 07:42:35
Beagle
like Sweetwater...how long until your registration shows up in your e-store account?
 
I got X2 registered by receiving the registation code in an email, but I want to make sure it shows up in my e-store account as well with all of my other registrations.
 
how long does it take for that to show up?
2012/10/09 07:55:01
John
I would think you should register your upgrade.
2012/10/09 10:08:44
Beagle
Huh?  apparently you didn't understand my question.

If you notice, I said in my original post "I got X2 registered by receiving the registration code in an email"

that wasn't my question.  my question is:  how long does it take for the X2 registration to show up in my e-store account if I didn't buy X2 upgrade from cakewalk, but bought it from sweetwater?
2012/10/09 10:11:34
Bub
Beagle

Huh?  apparently you didn't understand my question.
LOL!

Of course he didn't.

Let me guess, since I got him blocked, it's something you did wrong, something wrong with your PC, or he accused you of not registering your software ... right? :-)
2012/10/09 10:13:14
Bub
To answer your question ...

I bought X1 from Sweetwater.

I just checked my account and it's not there. It's been a long time, but if I remember correctly it was emailed to me.

EDIT: I meant to say it was 'only' emailed to me, not 'it was emailed to me.'
2012/10/09 10:13:52
John
So because you received an email you assume you are registered. Yet your account does not reflect that. Interesting.
2012/10/09 10:16:44
Beagle
yes, it was emailed to me and I have already registered it. 

but previous versions that I have bought from retailers ARE in the e-store account.  for example, I purchased Sonar 8 upgrade from sonar 6 from sweetwater and sonar 8's registration information IS listed in my e-store account. 

so I do want to make sure that X2 is also listed in my e-store account, if for no other reason than to make sure that my next upgrade will be considered a valid upgrade and not show that I skipped X2 which would mean my next upgrade would cost more if cake thinks I don't own X2 in my account.
2012/10/09 10:18:44
Beagle
John.  I don't understand how else to tell you.  I received the registration in the email.  I pasted the registration code into X2's registration window.  X2 is registered on my computer.

the only problem is that it is not showing up in my e-store account.  what is it that is so hard to understand about that?
2012/10/09 10:20:03
Bub
Hey Beagle ... I was mistaken ... my X1 Producer Serial Number and Reg Code are both there ... my apologies.

But I don't remember how long it took for them to show up. I remember getting the Serial and Reg in an email but never checked my account to see how long it took for them to show show up.

I'd email or call Sweetwater ...
2012/10/09 10:22:23
Beagle
thanks Bub.  yeah, I don't remember how long it took to show up for sonar 8 either, but I was thinking it wasn't that long.  I registered X2 on Friday, so I would think it shouldn't take more than a couple of business days to get updated into my e-store account, but I don't know and was hoping someone knew.
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