Yup, Stratman70 here-Frank L. User since CWPA 6......They say my email address does not exists in their database-so I enrolled again
I emailed CW but no response. I only emailed customer service, not tech support so I thought I would get an immediate response-well fairly quick anyway. Nada
Jeeezzz. Sorry to be so off topic but I really had an issue Sunday night and I know I could have asked here and gotten a really good answer.
Just venting-sorry

Give them a call, they react pretty quick that way.

Sorry.  I don't understand the issue.  I can see your registrations and associated email addresses in our system.  Please PM me with details and I'll try to help.

CW noreply sent me an email with a new password-it does "not" work-Not sure if this was bill jackson or cw CS. I did email Bill PM so I don't think it was a coincidence that I just received the email-This is really ridiculous. I won't bother you folks with this.
pretty bummed after , what? 15 years........

OK-Bill got me straightened out. Glad I posted here.

I replied to your PM with a new password.  I was able to log in as you with that new password.  Please try again.

stratman70


OK-Bill got me straightened out. Glad I posted here.

Great.  Glad I could help.

Bill Jackson [Cakewalk
]

stratman70


OK-Bill got me straightened out. Glad I posted here.

Great.  Glad I could help.

Thanks again Bill-Truly appreciated :-)