• SONAR
  • SOLVED: X2 not exiting cleanly most of the time
2012/10/04 09:11:11
Walt Collins
My SONARPDR.exe process is hanging around after exiting SONAR X2, and never terminates.  This of course will not allow me to restart SONAR until I go into the Task Manager and manually kill the old SONARPDR.exe process.

I've tried starting SONAR as an Administrator, I've tried exiting with File->Exit, saving or not saving the project.  Nothing has helped.  The only way I can get it to exit cleanly is if I do not open any projects and immediately exit (but even just creating a new empty project will cause it to hang on exit).

I have a Roland A500-pro midi controller connected via USB, but disconnecting it doesn't help either.

I'm running SONAR X2 64-bit, on Windows 7 SP1, 16gb RAM, core i7-3610QM @2.30GHz, on a Samsung 7-series laptop that I bought 2 months ago.


Can anyone help me find a way to keep SONARPDR.exe from hanging around my process table?

Thanks in advance.

Walt
2012/10/04 10:27:11
Danny Danzi
Walt, I've actually read this a few times from others experiencing it in X2 x64. I think there is definitely something weird going on somewhere as I too have gotten this a few times, but for me, when I go into task manager I see teleport server still running and not Sonar PDR. So my issue is a little different. I'd be willing to bet my issue has to do with plugs that are bit-bridged as I never have an issue when running all 64 stuff or strictly Cake 64 stuff. But my issue is similar....I can't reopen Sonar until I shut down teleport server.

When you try to close Sonar, do you see that teleport server thing running or just Sonar PDR? On 32 bit Sonar, I never EVER have this problem. It's definitely something to do with the x64 version and may even be some system specific thing. I've seen the Bakers respond to a few messages regarding this, so they DO know about it. I've definitely seen something similar myself as well as read about it...so you're not alone. But to my knowledge, no one has figured it out yet.

-Danny
2012/10/04 11:29:51
Walt Collins
Danny Danzi


Walt, I've actually read this a few times from others experiencing it in X2 x64. I think there is definitely something weird going on somewhere as I too have gotten this a few times, but for me, when I go into task manager I see teleport server still running and not Sonar PDR. So my issue is a little different. I'd be willing to bet my issue has to do with plugs that are bit-bridged as I never have an issue when running all 64 stuff or strictly Cake 64 stuff. But my issue is similar....I can't reopen Sonar until I shut down teleport server.

When you try to close Sonar, do you see that teleport server thing running or just Sonar PDR? On 32 bit Sonar, I never EVER have this problem. It's definitely something to do with the x64 version and may even be some system specific thing. I've seen the Bakers respond to a few messages regarding this, so they DO know about it. I've definitely seen something similar myself as well as read about it...so you're not alone. But to my knowledge, no one has figured it out yet.

-Danny



Sorry, but I don't know what a teleport server is, and I don't think I have one running.
In any case, I think I have solved the problem.  I noticed that my laptop has an audio driver for the internal speakers (Realtek), and it was enabled.  Once I disabled the Realtek audio output driver in Preferences->Audio->Devices and then rebooted SONAR (requiring me to kill the process one last time), after it restarted without that Realtek driver being enabled, I am now able to exit cleanly, even if I am running VST plugins and/or synths.


So I guess the moral of the story is: disable all drivers you're not using or they may hang and/or crash.


Walt

2012/10/04 11:40:35
Danny Danzi
Waltenstein Studios


Danny Danzi


Walt, I've actually read this a few times from others experiencing it in X2 x64. I think there is definitely something weird going on somewhere as I too have gotten this a few times, but for me, when I go into task manager I see teleport server still running and not Sonar PDR. So my issue is a little different. I'd be willing to bet my issue has to do with plugs that are bit-bridged as I never have an issue when running all 64 stuff or strictly Cake 64 stuff. But my issue is similar....I can't reopen Sonar until I shut down teleport server.

When you try to close Sonar, do you see that teleport server thing running or just Sonar PDR? On 32 bit Sonar, I never EVER have this problem. It's definitely something to do with the x64 version and may even be some system specific thing. I've seen the Bakers respond to a few messages regarding this, so they DO know about it. I've definitely seen something similar myself as well as read about it...so you're not alone. But to my knowledge, no one has figured it out yet.

-Danny



Sorry, but I don't know what a teleport server is, and I don't think I have one running.
In any case, I think I have solved the problem.  I noticed that my laptop has an audio driver for the internal speakers (Realtek), and it was enabled.  Once I disabled the Realtek audio output driver in Preferences->Audio->Devices and then rebooted SONAR (requiring me to kill the process one last time), after it restarted without that Realtek driver being enabled, I am now able to exit cleanly, even if I am running VST plugins and/or synths.


So I guess the moral of the story is: disable all drivers you're not using or they may hang and/or crash.


Walt

Glad you fixed it. Just FYI, open Sonar x64 and then open a project. Bring up task manager and look in processes and you will see "teleport server". It's "bit bridge" which is used for Sonar 64. Sometimes that seems to hang up on me which is why I brought it up to you. At any rate, as long as things are working for you now...that's a good thing. Best of luck.
 
-Danny
2012/10/04 12:05:08
Walt Collins
I'm still not seeing the "teleport server" in my processes list.  Perhaps I have to load something specific into sonar or it won't show up.

Anyway, thanks for your input Danny.  When you said 32-bit I got thinking about making sure there was nothing hanging around, so that helped me figure out it was my legacy audio driver which was causing problems and needed to be disabled.

Walt
2012/10/04 12:17:38
stevec
FWIW, the Teleport Server is only used when adding 32bit plugins to a project within 64bit SONAR.  You should even see a small icon at the bottom of your screen in the Windows task bar alongside SONAR.   But if your VST plugins are all native 64bit, you'll never see the Teleport running.
 
2012/10/04 12:46:10
Walt Collins
stevec


FWIW, the Teleport Server is only used when adding 32bit plugins to a project within 64bit SONAR.  You should even see a small icon at the bottom of your screen in the Windows task bar alongside SONAR.   But if your VST plugins are all native 64bit, you'll never see the Teleport running.
 

Ah, thanks Steve.


Walt
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