Cakewalk staff: You might want to check the VS-700 forum from time to time as well.

For the amount of money we've invested in your products I feel it's very disrespectful
(to say the very least) of you not even to respond to anything we write in there..

If your feeling towards us is: "Thanks for the money! Now, get lost!",
can you at least say so, so that I can switch DAW and get on with my life...?

+5 I feel the pain

I am a little confused.  I just took a quick look at the postings in that forum, and it looks like there are responses to many of the more recent postings.

If you could please re-post to the threads in question in the VS-700 forum, perhaps CW or others that see this thread could try to assist.

Bob Bone

robert_e_bone


I am a little confused.  I just took a quick look at the postings in that forum, and it looks like there are responses to many of the more recent postings.

If you could please re-post to the threads in question in the VS-700 forum, perhaps CW or others that see this thread could try to assist.

Bob Bone

alright.. it must have been a very quick look you took.
the thing is that all of us in there are posting continously and never get any respons from cakewalk.

can you please give me a link to one of these recent replies from cakewalk you talk about, cuz can't find them anyware..

Remember it is a peer to peer forum rather than an official support route. I for one am really appreciative of the input we do get on these forums.

FastBikerBoy


Remember it is a peer to peer forum rather than an official support route. I for one am really appreciative of the input we do get on these forums.

+1.98986578647645

bapu

FastBikerBoy


Remember it is a peer to peer forum rather than an official support route. I for one am really appreciative of the input we do get on these forums.

+1.98986578647645

yeah, but even though it's not an official support route cakewalk still is active here.
and for this I'm very thankful, please don't think anything else..

what I mean is just (since they already browse these forums and reply now and then) that
it would be nice if they sometimes could reply to the posts in the VS-700 as well.

I just saw that Seth from cakewalk actually replied to a post in there not too long ago now.
I really appreciate this and hope it wasn't a one-off event :)

FastBikerBoy


Remember it is a peer to peer forum rather than an official support route. I for one am really appreciative of the input we do get on these forums.

We do use it as a peer to peer forum. We're talking to each other about how we're not getting any response from the official support route about bugs and feature requests for months - even years. 

Loptec


what I mean is just (since they already browse these forums and reply now and then) that
it would be nice if they sometimes could reply to the posts in the VS-700 as well.

Exactly.

It's important to submit a tech request on all issues you have with the VS-700. While I agree that the software for the VS-700 doesn't change and update with each new version of Sonar, the real reasons for that could be quite a bit more complex than we think. While you'd think that all the updates would run in unison, it's never been that way.  Do I want the VS-700 to work flawlessy with each new version of Sonar? Hello, yes! What it takes to do that, I couldn't tell you.

My apologies - I had only scrolled down to see that replies had been posted.  After my original rather thoughtless post, I did go into the forum and pick out a couple of posts to look at and ask for additional information.

I do see what you mean on the responses, 

Bob Bone