• SONAR
  • Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] (p.9)
2012/09/22 19:39:25
Sepheritoh
Thanks
2012/09/22 19:41:44
Ryan Munnis [Cakewalk]
I might not be able to turn around a solution right away for you guys, though I do have one thought in mind I'll reserve for a little bit.

In the meantime, can I get a raise of hands from everyone experiencing problems who owned Rapture beforehand and has a previous Rapture serial number?
2012/09/22 19:47:54
Jeff M.
Thanks, Ryan.

I don't know if it's meaningful, but I went from 8.5.3 to X2 on this box, bypassing X1/X1d.
2012/09/22 19:55:54
subtlearts
I had an issue on my XP machine but not on my Win7 machine, strangely. On XP none of the 3 serials I have in my user area would work. I was able to work around it on by reinstalling Rapture from a standalone installer and using an older serial number, not the new one that came with X2. So I'm not in need of a solution, but I did have the issue - but again, not on Win7 where it just worked right out of the box. 
2012/09/22 20:09:01
Lynn
I'm reposting this reply because it may have gotten lost in the crowd.  I had exactly the same problem that is being reported about no s/n in the registration window of Rapture.  It was solved by post #43 from musicroom.  I had two versions of Rapture in my browser, and it was the last version, Rapture x64, that worked.  Once I figured this out, I uninstalled the previous version, and now I'm good to go.  This may work for others without having to go into the registry, which failed for me because I was unaware of having two versions of Rapture at the same time.

To reiterate, if you have a previously installed version of Rapture, both versions should show up when you try to insert Rapture from the browser.  Insert Rapture x64 and your problem may be resolved.

2012/09/22 20:13:03
joeb1cannoli
I had Rapture LE already. No full version installed with the X2 install. I tried the full Rapture download.  I received the Dim Pro error also.
 Thanks for being on top of this issue.
2012/09/22 20:13:24
tbosco
I have the same issue as rickpaul.  I have Rapture LE, and get error message pertaining to DIMENSION PRO during X2 install... says I need to download DPro 1.5.  I already HAVE 1.5.  But.. we are talking about RAPTURE here.. LOL

I appreciate your hard work on this issue.
2012/09/22 21:03:53
Ryan Munnis [Cakewalk]
Okay everyone. I pulled the Rapture download temporarily from the download area. I understand the issue more fully now and don't want to create additional confusion for anyone else who sees this and tries to install it for the time being.

I'm at a bit of a stand-still until I can get a hold of some of the other Cakewalkers, which is a bit difficult on a Saturday night in Boston.

I don't know what else I can say for the meantime other than the fact that you guys have been incredibly patient, helpful, and I'm sorry for the difficulties. One way or another, I'm committed to getting everyone situated with a working version of Rapture in their accounts with a serial number that works.
2012/09/22 21:19:43
Guitarpima
I entered my Rapture number in as it is in my download page, then I put the dashes and the . in there and it says I need a valid serial number.
 
Just saw the previous post, Never mind.
2012/09/22 21:27:32
JPPOLECAT
We need a new insTALLER FROM RAPTURE ONLY I'm having the same problem discribed here by everyone else and tried everything help cakewalk. i've rerun the x2 installer etc and have all the same issues as you guys ...it time for bed!
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