• SONAR
  • Report your X2 (running, not install) problems here. (p.10)
2012/09/24 00:04:48
QuadCore
  "In addition: whenever a crash offers to send info to us, please say yes. This really helps us get to the bottom of stuff we can't make happen in-house. " .........................................................................Will do. ... Are you referring to the "Windows" OS panel? ...that asks for "a 'report' or just close"?
2012/09/24 00:06:42
Bill Jackson [Cakewalk]
No. In many cases, SONAR's "Problem Reporter" displays a dialog.  That's what I'm referring to.  Thanks again.
2012/09/24 01:30:05
chrisland
Problem is that when X2 crashes Sonar's "Problem reporter" doesn't always show up.
2012/09/24 01:39:57
guylemec
gray36


Any serious problems loading on top of X1d Expandedx64, I read afew posts were X1 got corrupted? What's the consensus? Please, I haven't made the plunge yet!
I did a VST plugin scan but found some plugins not listed in the Browser.
I opened my Plugin Menu Layout in the Plugin Manager, removed the listed plugins that weren't getting into the Browser, added the same plugins again from the VST list and then they showed in the Browser OK.
 
PS: I had X1 and X2 open at the same time, adjusting my Plugin Menu Layouts in the respective Plugin Managers. I have separate Plugin Menu Layout locations for X1 and X2.
I noticed that, when I Saved in X1, it would offer the X2 Plugin Menu Layout location for my .prog file, and vice versa.
2012/09/24 01:47:34
guylemec
musicman100


Bill Jackson [Cakewalk
]

Hi guys,

I just want to take an opportunity to remind you that any issue that is reproducible with steps should be reported here:  http://www.cakewalk.com/support/contact/problemreport.aspx

This will help us prioritize and also make absolutely sure we know about it, as it's sometimes hard to sift through forum threads.

In addition: whenever a crash offers to send info to us, please say yes.  This really helps us get to the bottom of stuff we can't make happen in-house.

Thanks.

Unless, as in my case, the crash reporting routine crashes,,, the progress bar goes about 3/4 way then the process freezes...(sigh)

Mine seemed to freeze too but I left it alone and eventually I got a confirmation that the report was received...
2012/09/24 02:27:21
rickpaul
indravayu


I've opened up a couple projects now since installing X2 - I've noticed that sometimes the ProChannel doesn't scroll (in one case making it impossible for me to access the LPF/HPF on the EQ for one of my buses).
I've seen this happen quite a bit.  It is, no doubt, a bug (I haven't figured out when it happens and when it doesn't, but it sure seems to happen frequently enough), but there is at least a consistent workaround:  When this happens, click on a module in Pro Channel, but not on the module's Pro Channel header -- it has to be on some other part of the module, like between knobs.  It doesn't matter which module you click on as far as I can tell.  Once you've done that, you should be able to scroll.
 
I might add that there seems to be a similar (perhaps related) issue with respect to getting buses, and possibly also tracks, to fully get the focus, especially including making the Inspector shift which track's Pro Channel strip is showing.  In that case, the workaround seems to be to click on the bus or track an extra time, but it seems like clicking on the track's/bus' header may not do the trick (or may not always do it).  Perhaps it has to do with switching between bus and track panes, so that, for example, if a track has the focus, and now you want to give the focus (i.e. for Inspector purposes) to a bus, maybe you have to click twice, once to get the pane focus to shift and a second time to get the Inspector to show the right thing.
 
Rick
2012/09/24 05:10:02
Wookiee
Bill Jackson [Cakewalk
]

Hi guys,

I just want to take an opportunity to remind you that any issue that is reproducible with steps should be reported here:  http://www.cakewalk.com/support/contact/problemreport.aspx

This will help us prioritise and also make absolutely sure we know about it, as it's sometimes hard to sift through forum threads.

In addition: whenever a crash offers to send info to us, please say yes.  This really helps us get to the bottom of stuff we can't make happen in-house.

Thanks.

Hi Bill,
 
I tried this unfortunately it did not work.  The page would let me complete the form and then when I tried to submit the form, it informed me.
 
  
  The Internet appears to be broken

 
Consequently no report submitted??????  Just thought you might like to know that.
 
 
2012/09/24 05:58:02
tomixornot
My first run of X2 is to open one of my last project done in X1.

The first odd thing that happens is, I'm hearing white noise (lasting like 3 seconds) for every 15 - 20 seconds.

Closing the project, while X2 is still running, immediately stop this repeating white noise.

My project includes the following VSTi
- true pianos (64 bit)
- session 3 drummer (2 instances)
- Kontakt (scarbee bass)
- Garritan Jazz Band (2 instances)
- Dimension Pro (3 instances)

I've also have these effects at the buss
- Tracks Classic EQ
- CSR Hall Reverb

Turning off CSR Hall Reverb, and the white noise goes away immediately.

Can anyone verify if CSR is causing your X2 to behave like this ?

-------
Edit :

Starting X2 new, I inserted CSR.. found out the reason.. it's running in demo mode, asking me to authorize it again.

But in X1, its running ok.

So, is this normal to have to re-authorize your VST everytime you upgrade DAW ? 
2012/09/24 21:20:31
tomixornot
Missing 'Now Time' in X2

Reproducible :

If I have an X1 project, with an un-docked Console windows maximized, covering the main X1 windows, and do a Ctrl-S (save), I would have this windows state saved as well.

Then opening the project with X2, the 'Now Time' will be missing when you move the Console windows away.


In X1, moving the Console windows away, the 'Now Time' is still there.


Edit :

I've also tried a PRV windows instead of the Console (un-dock, max it, cover it over the main X1 windows, and Ctrl-S), same result - opening the project in X2, the 'Now Time' is also missing.
2012/09/24 21:37:34
tomixornot

Further testing, missing X2 'Now Time' is reproducible on new X2 project.

- Create a new X2 project (no tracks will do)
- undock console windows, and maximize it, covering on top of X2 main windows (probably any un dock, max, windows will also cause this).
- Ctrl-S

Close X2, open X2, open the project. 'Now Time' missing.


Edit : Problem reported.
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