Hiya, My X2 download still wont work, ive still not heard back from cakewalk, please can you ask someone to respond ? I understand the first available download was corrupt, i dont seem to have a different one as i have tried and tried again so many times to keep getting the same error message, once i try and run part 1 .exe it gets half way through and...... 'Run previous packages' i have tried downloading with IE,Fire Fox, Google Chrome, FDM. Ive tried run as administrator, i ve tried the check sums they dont match, i am just at a complete loss. I would really appreciate getting this sorted soon, rather than being out of pocket and no X2. Thankyou for your time, kind regards, Ben

What did you use to download the package? If you used Internet Explorer, you need to use the Free Download Manager with it. I recommend you download and use the Google Chrome browser. 

What kind of connection do you have: Broadband or dial-up? If dial-up, you should order the disks...you'll never download that much data over dial-up. 

The first step is to get a clean download. 

Hiya, thanks for replying daveny5, i have broadband, as in my first post ive tried, IE, Fire Fox, Google Chrome and that free download manager, but if the file is corrupt it wont matter how many times i download it it is still going to be corruptisnt it ? Im just getting fed up really i lost my whole weekend trying to get it to work and yesterday and not heard back from cakewalk, i just really want to use X2 :-) kind regards Ben

I know that must be frustrating....but you might try downloading it to a different computer, or at least a different drive since that might be what is corrupting your files.  I doubt that the original files are corrupted from the server as many of us have downloaded them without problems.

As a matter of fact...I was tethered to my cell phone when downloading all the files and they worked fine.......just a thought.

if the file is corrupt it wont matter how many times i download it it is still going to be corruptisnt it ?

The file from Cakewalk is not corrupt. Everyone else has downloaded it and it works fine. Perhaps your disk drive needs to be checked. Right click on the drive in Computer, go to the Tools tab and select Check Now. Then you have to reboot for it to run the check. 


Also, you need all 4 files in order for it to work. You'll double-click the first EXE file in the set and it will load in the other 3 on its own and install the product. All 4 files have to be downloaded properly for it to work. 

Thanks again for the replies, ive tried c/drive and my d/drive i bought some adobe software and had no probs and some other photographic software and it has all gone on smoothly no probs, this is why this is bambooz-a-ling (if thats a word haha) me. I saw on another post that there had to be a fix to the files that is why i thought they were corrupt. Perhaps my computer doesnt like X2 haha ! so it wont let it work ! ;-)

Hey Ben, ol pal.  Did you empty your cache before your subsequent download attempts?  If you didn't it will always show up corrupt.  Just a thought.

Hiya yorolpal, how do you empty cache ? ive never heard of that before ? Thankyou, Ben

Hi ben1982,

Myself and a few other moderators are doing are best to answer as many questions as possible, but I can tell you the folks internally are responding to as many people as quickly as possible. I'm sorry if they haven't gotten back to you yet.

To clarify my sticky above, our files on our server were never corrupted.
Some customers were getting corrupted downloads due to whatever reason (slow internet connects, interrupted downloads without using a download manager, heavy traffic on the servers (maybe? who knows), etc.).  The point is, when extracting the corrupted installers to their %temp% folder, their extracted contents were corrupted. This was resulting in us having to suggest customers to manually delete their extracted contents in their %temp% folder before running the installer again.

The change is that the new Part 1 installers do this for you automatically when running. Very minor change, but it saves people some headaches.

In any case, the best suggestion we can make is definitely what some folks above have said (download managers, disk checks, etc.). A download manager will make a huge difference. Also, if you're running any anti-virus software in the background, try temporarily disabling it. The downloads hosted will be safe to download so if you need to feed your guard dog for a moment it's okay to give him a break :)

Also, are you downloading multiple files at once? It might be painstakingly slower, but if necessary make a point to only run one download at a time. 

Definitely don't give up on it!

Hiya Ryan, Thankyou for your response, i missunderstood the corrupted download file thingy sorry, i thought it meant it was the file, not other things affecting it, yes i will try downloading one at a time. I will definitely keep trying as i am happy with sonar as my DAW and want to keep using it :-) kind regards Ben