• SONAR
  • Support for X1 officially over? (p.3)
2012/09/25 12:04:18
Alegria
"subtlearts"
It's really hard not to say you're missing out by holding out...

I know what you mean but, I currently have such a stable and solid experience (day in and day out) that I'd rather wait a bit. But imma still itching! 
2012/09/25 12:07:24
Bill Jackson [Cakewalk]
Just wanted to step in to confirm that, according to our official policy, registered X1 users will continue to get full-on tech support services.  We try to offer both phone and email support for the two latest versions of flagship products.  

Though, it should be noted that, as John T said, you should be using the latest patch available and you should disable any mods you have installed before troubleshooting.
2012/09/25 12:54:22
synkrotron
Thanks for clarifying that Bill.

Steve, yeah, I've sure heard of Microstation but I've never used it. Bentley are the owners of that now aren't they? I use AutoPLANT which is a Bentley add on to AutoCAD. All boring stuff lol.

And I have to concede that, yes, AEC is miles above the DAW industry and it was a pretty bad example. My bad lol

2012/09/25 13:00:56
stevec
Steve, yeah, I've sure heard of Microstation but I've never used it. Bentley are the owners of that now aren't they? I use AutoPLANT which is a Bentley add on to AutoCAD. All boring stuff lol.
And I have to concede that, yes, AEC is miles above the DAW industry and it was a pretty bad example. My bad lol

 
Yes, that's the one.  My AutoPLANT colleagues are down in Covington, LA, which fortunately wasn't hit too hard by the last hurricane.   But compared to SONAR and DAW stuff?    Boring, indeed.   
 
No biggie on the example.   Having been in this undustry for a number of years I'm very used to how the whole thing works, which is so different than anything here.  And to reiterate (and paraphrase) an earlier point, much less interesting.  
 
2012/09/25 13:04:55
Jalcide
As Spock said, "the needs of the many outweigh the needs of the few, or the one."

Would we all, collectively, rather have the Cakewalk developers spend time trying to migrate fixes from X2 back into X1? Or, would we rather they use that time/resource to fix several X2 bugs?

Having both is not possible. These developers are very specialized. It's not possible to just bring someone in on-the-fly to fix bugs in a 20 year old codebase. It would always have to be the diverting of a dedicated in-house resource.

I know where my vote would be.

Of course the other alternative is they just wait and fix everything in X1 before releasing X2. Since that's impossible for any software, that would mean we don't see X2, Cakewalk goes out of business and X1 users still don't see those bugs fixed.

Part of owning software like this is paying a yearly fee to use it. I'm glad to pay. I mean, look at the Reaper DAW, they don't charge much, and consequently they don't have in-house resources or bandwidth to fix things. They literally created a way for users, using Javascript, to add and fix things to the DAW. That's their fallback, that USERS fix it. Hahaha. So, be careful what you ask for.

I pay a monthly fee to Adobe for CS6, I pay a yearly fee to Maxon for C4D, the list goes on. DAW software is no different.

For those of us that might not like this, we could always switch back to tape, outboard gear and a dedicated hardware sequencer locked into a particular version of the firmware (not a terrible option, actually).


2012/09/25 13:19:54
CTStump
If you have read the UELA(License Agreement) Cakewalk does not have to provide updates as per: 1. Grant of License.(last sentence)This License does not grant you any right to any enhancement to the product,Enhancements and updates if available may be obtained by you at Cakewalk's then current pricing terms and conditions. So technically they don't have to provide anything, it's nice that they don't stick to the letter of the agreement and at least provides fixes to the current version, be nice if fixes that work for all version's could passed down but that is highly unlikely.
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