I've upgraded from Sonar Producer X1 Expanded to Sonar X2 Producer and have downloaded successfully all the Sonar X2 files in my account. When I tried to install X2 an error message opened: 'Please download and run previous packages.'
Before installing I decided to completely uninstall my previous version and to start with a clean, new install. After rebooting, I then disconected from the internet and closed my Kaspersky Internet Suite. I then clicked on the SONAR_X2_Producer.part1.exe file to start the install. The installer began extracting the files then after a while the error message ('Please download and run previous packages.') appeared.
This suggests to me that the X2 upgrade does need a previous version already installed. I'm certain that I have read in the forums that the new X2 upgrade is a completely independent installer.
Can anyone confirm that we do have the option of X2 alone or running side-by-side with a previous version? If we do then can anyone explain what the error message means.
I would appreciate any help with this. Many thanks.