Please disable any Mods you have running before reporting problems with X1d or X1 Expanded - both on the forum and on the Problem Reporter.

SONAR does not officially support mods and sometimes mods need some time to catch up to the latest official code from Cakewalk. Failing to do so confuses users, our development team, and our support channels.

If you are experiencing a problem, and are running a mod, please disable it and verify that it is not a Mod causing the problem. Since the release of X1c it is verified that some customer problems are due to incompatibility between mods and X1c.

Thank you.

My Humble Apology to You and the other Bakers...

I know I'm guilty of this...

I've gotten so used to the different colors that I didn't think of them as "not cakewalk"... ;-)

Keni

Good call Brandon-

 
This sticky says an awful lot about what a fair and open company Cakewalk is.
 
They know that a lot of us are using the mods but there is no attempt to actively discourage their use or to intimate that their use somehow negates our rights to contact Technical Support - they even allow the mod thread to remain here in their forum.
 
Of course, what Brandon says makes sense, but how cool to do it while acknowledging the use of these mods in a completely affable manner.
 
There must be a few software vendors around where this definitely wouldn't be the case.
 
Nice one Cake.
 
 

That is a great perspective Steve.

Thanks for pointing this out in a way that is easy to appreciate.

best regards,
mike

+1 on Steve's comment too....  very cool of Cake and the Bakers.

LJB

Cake and the Bakers... a new Coffee House STAFF Band perhaps? :O) 

"...and by the way, which one's Cake?"

what is a mod?
One of the Beatles?

Sorry, new to X1 - What are mods?