(R.E. Screenshot) That looks very possibly it, although many of Kontakt's preference screens have the same GUI format. I might try Bob's suggestion or just run a screen capture utility. Speaking of the screenshot - I noticed the LoopMIDI icon - another great little utility! Thanks to all in this thread, lots of great, helpful info.
I also seem to have had issues with Sonar (from 8.5 to current) that cropped up mainly during projects using Kontakt (4 & 5), but other than the oddity I mention regarding the window "ghosting" lately when I make track templates, I have found no easily reproducible pattern. I do seem to find, that careful use of the multiple output .dlls, -rather than the seeming default that loads 64 outputs (do heed the tips here on re-naming the instances in plug in manager - very well advised) cuts down on the times I will have crashes or inconsistency. Seems like it would save system resources at the very least, if one is not going to use that many outputs in the first place.
On my end, I seem to experience odd crashes or inconsistency the longer I play around with adjusting parameters while playback is running (tone adjustments, drum mixes, whatnot), and the odd crash on opening a project that has a fair-sized Kontakt sample library to load up (I see the loading window briefly..) after running & closing any number of other seemingly unrelated projects beforehand.. Hence my wariness of the "ghost" window I see when making a track template... Maybe it's unrelated, but I am exploring all angles.
Other than that though, the majority of the time Kontakt & Sonar work great for me, and organizing (and cleaning up) the outputs section, customizing the multi-out defaults and such, as mentioned here, has really made the difference in workflow, and again, I think maybe cleared some problems up as well. So again, excellent thread folks! -Jn-